Do you think it would help to refresh the accessibility library?

-----Original Message----- From: Rod Hutton via Talk
Sent: Wednesday, March 1, 2017 7:26 AM
To: Support ; Window-Eyes Discussion List
Subject: RE: Windows Eyes 9.5.4.0 - Desktop icons not read.

Hi,

Also, in Factory Settings, you could re-install the entry named Default global settings, and, again, shut down and restart WE.

Hth,

Rod

-----Original Message-----
From: Talk [mailto:talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com] On Behalf Of Support via Talk
Sent: Wednesday, March 1, 2017 9:02 AM
To: Window-Eyes Discussion List <talk@lists.window-eyes.com>
Subject: RE: Windows Eyes 9.5.4.0 - Desktop icons not read.

Rob
So hoped that I could say it fixed the problem.
What I have done.
I re-installed all the set's that were modified - these included the default and explorer set WE set.
I also updated the default set as it was outdated and overwrote (not merge).
Restarted WE, it now reads the WE tree, but still only reads the tooltips for the desktop icons.
I am rather frustrated with the situation.

Hi,

In the WE control panel, if you open the File menu and select Factory Settings, pressing W will bring you down to Window-Eyes user interface. If you then tab over to the Install button, you can re-install the default set filees so that the Window-Eyes control panel will track properly. If you notice the set files associated with this option, this should also re-install a number of set files, such as the global settings which are contained in wineyes.set. I believe you'll need to confirm overwriting the settings in order to proceed. In order to reload the settings properly, you'll need to shut down WE and then restart it. If this works on one PC, then you'll have to do the grunt work and repeat the process for all your affected computers.
Sorry, there's no easy way. (smile)

Hth,

Rod

-----Original Message-----
From: Talk [mailto:talk-bounces+rod_hutton=hotmail....@lists.window-eyes.com] On Behalf Of Support via Talk
Sent: Wednesday, March 1, 2017 6:27 AM
To: Window-Eyes Discussion List <talk@lists.window-eyes.com>
Subject: RE: Windows Eyes 9.5.4.0 - Desktop icons not read.

Hi Rod
Thanks for the reply.
Explorer.set is the active set.
Something that I have noticed now - not using the mouse but the keyboard to navigate the WE tree is that it also does not read the tree entries.
Using the mouse it does read the entries.
Thanks for the assist.

Hi,
If you focus the desktop, and then call up the WE control panel using Control-backslash, is explorer.set the active set file?
If not, then we can proceed to associate this set file with the desktop.
hth,
Rod


Thanks Nick
That is kind of part of the problem, pressing Windows/d gets me to the desktop but then instead of reading the desktop icons WE reads the tooltips but not the icons.
If I move the mouse over the icon it works fine.
If I switch off tooltip reading in WE - I get silence.


I don't know if this will help, but I press windows/d when I want to go to my desktop.

On 3/1/2017 4:32 AM, Support via Talk wrote:
Hi
I recently ran into the following problem.
On some of my computers in the classroom WE has stopped reading the desktop icons.
It does however read the tooltips.
I don't know if this is just a setting that some of the students have managed to change or a bug related to a display driver or something else. All the computers in the classroom are the same, and it is only happening on some of them so I suspect a setting change or hotkey.
Hope you can assist.
Thanks
Support for South African National council for the blind.
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