That is very strange, Larry.
Let me make sure I have exactly what you did right.
You renamed the ini file and the app ran.
That defaulted it back to clips and you got nothing.
Now here's the critical part.
did you then close the app without doing anything else, relaunch it, and
get the error message again?
If so, it makes no sense. It should have remained in clip mode.
If you can get it to run again in clip mode, you can try changing the
mode from the view menu in the viewer window. It allows you to rescan
the same content without having to relaunch the app. Just press Alt+V
and you can select from Clip, UIA, and OCR.
Clip and UIA are integrated elements of Window-Eyes. So there's not a
lot going on there. But OCR is an external Windows process that's not
even a stand-alone program. You have to build an app to use it. That's
why it's been on the top of my suspect list.
From here the only thing I can think of is wild shots like your
antivirus software flagging it. I actually make exceptions in mine for
the GW Micro sub-folders in Program files(X86) and ProgramData.
Then one more for my profile folder:
C:\Users\Tom Kingston\AppData\Roaming\GW Micro
Otherwise I'm stumped. I assume this is the only app you're having any
problems with. The only direction left I can see to point my finger is
the Fall Creators update.
Good luck,
Tom
On 10/31/2017 2:25 PM, Larry Higgins via Talk wrote:
Well Tom, I did try renaming the VV ini file, and proceeding to run it.
Funny thing, it ran as usual, and after having it use the default clip
setting, where I got no information on the active window, I tried it
again, and once again, I got the error message immediately when pressing
ctrl+alt+v.
As I might have mentioned in a previous post, I did unload the app and
then reinstalled, but of course ...
I'll try doing a thing or two over again, and see if the result is any
different, or hopefully better, but that is one of the more often
popularly cited criteria for insanity <smile>.
Right now, I am only just a little bit crazy.
Will let ya know what happens, if anything does happen.
Thanks for all the well thought out suggestions though.
Take care,
Larry
On 10/30/2017 10:39 PM, Tom Kingston via Talk wrote:
Larry,
First, no need to go to confession on Window-Eyes for Office. It's the
same program. (smile)
Like Rod, I thought of the Fall Creators update after sending my
message because from what I've read it's pretty buggy. And I haven't
updated to it either. So did this start right after installing the
Fall Update?
In reference to David's comments, it's worth disabling other apps,
especially if you use a lot of them. You can do this under Apps, App
management, App manager. If the "Show more options" check box is
checked, which you can tab down to, you can just go through your list
and hit Alt-E to disable them. Do the same again to re-enable them. I
actually disable the apps I seldom use and just enable them when I
need them and then disable them again. And compared to many I use few
apps to begin with. In my opinion less is more.
Regarding your question about the OCR component, David? The easiest
way to tell would be to close Window-Eyes, launch NVDA, and try its
OCR. It also uses the built-in Windows OCR.
I've never used it before because I too haven't gotten around to
actually learning NVDA to any real extent. But I just tried it and it
worked fine. I went into Thunderbird and while focused on a message in
the in-box list I hit NVDA+R. This is only going to give you OCR of
the focused item. So all I got was the message I was focused on. And
just to twist my brain a little the title bar in the OCR viewer is the
title bar of the window you're recognizing. But that one entry was
broken into three lines: sender, subject, date and time. And that was
all that was in the window.
Then press escape to do just that.
Regarding reinstalling the GW-Toolkit? Typically if that isn't working
most apps won't work. But it can't hurt to try.
And after pondering it a bit more I'm not so sure it has anything to
do with the dialog, even though the error is with the dlgResult
object. In this type of app I would build all the needed constructs
first, get those elements primed, and then load the dialog. But this
is where these apps being encrypted makes it impossible to do more
than toss out random guesses. I would expect any errors prior to the
display of the dialog to be caught and a message window posted to the
user. I can't imagine why just showing a dialog would suddenly start
throwing an error.
One more thing you can try is to open the Window-Eyes control panel,
Alt-F File, E Explore profile folder, find virtualView.ini and either
delete it or rename it VirtualView.ini.bak. This will default it back
to clip recognition rather than OCR if that's the active mode.
Otherwise I'm out of guesses. At least for tonight.
Wait! Hold the presses! Go into App Manager, tab down to Security, and
make sure it's set to trust all apps.
Good luck,
Tom
On 10/30/2017 9:16 PM, Larry Higgins via Talk wrote:
Tom,
Thanks for the suggestion. I did look to see if Windows TIFF iFilter
was indeed checked,, and it was, but it made no difference.
The error comes up as soon as I run VV.
I must confess that I am using WE for Office, but never have
experienced this ever before. It has always been a useful app, VV
that is.
If you can come up with any other reasonable suggestions, they would
really be very much appreciated. Who knows maybe it is about time to
really knuckle down with NVDA, but I really don't wanna <smile>.
Thanks again,
Larry
On 10/30/2017 6:46 PM, Tom Kingston via Talk wrote:
Hmm. You see these errors "all the time" Rod?
I don't recall ever seeing such an error. Making sure the object
exists and pausing and trying again if it doesn't should prevent
this most of the time. But of course there are always exceptions to
the rule. We can only pause and try again so many times before
assuming we're not going to get what we want. Then we should notify
the user and bow out gracefully.
If I remember right Aaron Smith wrote virtual View. And I'm sure he
incorporated proper error checking and handling.
Virtual View works fine here in Thunderbird, which is where Larry
was running it.
Larry. Given the name of the object (dlgResult) it is for a dialog.
If you're getting this error on launch before anything comes up in
Virtual view then it's on the main window creation, which is strange
because it's just an XML dialog. But if the main window opens and
you get it when pressing the OK button after making your selection
then something in that selection is throwing an error.
Just for the heck of it I'd open the Control panel, Programs and
Features.
Shift+Tab up to the Turn Windows features on or off link and
activate it.
Make sure Windows TIFF iFilter is checked. It's the OCR component in
Windows.
Hth,
Tom
On 10/30/2017 6:03 PM, Rod Hutton via Talk wrote:
Hi Larry,
This looks to me like an app error similar to errors that I
encounter all the time when an app needs info which isn't ready to
be delivered to it.
If you know how to open the App Manager, simply reload the app and
see if the app then loads properly.
Alternatively, simply shut down WE with Ctrl-Insert-F4 and Enter
and then restart it using Ctrl-Alt-W.
Hth,
Rod
-----Original Message-----
From: Talk
[mailto:[email protected]]
On Behalf Of Larry Higgins via Talk
Sent: October 30, 2017 5:52 PM
To: 'Window-Eyes Discussion List' <[email protected]>
Cc: Larry Higgins <[email protected]>
Subject: An error when trying to use virtual view
Dear Listers,
I've never encountered this one before. For some reason I am
getting the
below error whenever trying to use Virtual View. I have tried
reinstalling using Apget, but this seems to do nothing to help. Any
ideas please? I just hope this isn't a sign of WE falling apart as
I speak.
I must say that this makes me a little paranoid. I'm thinking that
there
might be a bit of sabotage goin' on somewhere <smile>. But this
kind of
serious. There are just times when I find this app to be quite useful,
as I'm sure all of you do.
Any help would be greatly appreciated,
Larry
"An Error Occurred in Virtual View 5.0.5 (800A01A8)
Description: Object required: 'dlgResult'
Line: 903
Path: C:\Users\Owner\AppData\Roaming\GW
Micro\Window-Eyes\users\default\virtualview.vbs.wecrypt.wsf
Signed:
Active Window Title: Inbox - [email protected] - Mozilla
Thunderbird, XUL, MozillaWindowClass
Active Window Set File: thunderbird.set
Focused Window Module: XUL, MozillaWindowClass
Window-Eyes Version: 9.5.4.0
Active Synthesizer: Eloquence
Active Braille Display: None
OS Version: 10.0 (16299) SP: 0.0
GW Toolkit: 8.6.8"
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