Hey Tom, and Rod, and Dave and any others I might have missed,
Looks like I finally got VirtualView fixed. I decided to really cover my
tracks, and make sure that all components were removed, and that is
apparently just what the doctor ordered. Guess we'll just have to see
just how long it lasts, but we'll keep our fingers crossed. Sure was
strange though.
Thanks again to all of you who helped me work this one out. And, kinda
sorry it turned out to be so simple <grin>. OK, not really, I really
don't like pulling my hair out over computer problems, I would far
rather be doing all the fun and educational things they allow us to do
today.
So now, after that rude interruption, it's back to business as usual.
Larry
On 10/31/2017 2:47 PM, Tom Kingston via Talk wrote:
That is very strange, Larry.
Let me make sure I have exactly what you did right.
You renamed the ini file and the app ran.
That defaulted it back to clips and you got nothing.
Now here's the critical part.
did you then close the app without doing anything else, relaunch it,
and get the error message again?
If so, it makes no sense. It should have remained in clip mode.
If you can get it to run again in clip mode, you can try changing the
mode from the view menu in the viewer window. It allows you to rescan
the same content without having to relaunch the app. Just press Alt+V
and you can select from Clip, UIA, and OCR.
Clip and UIA are integrated elements of Window-Eyes. So there's not a
lot going on there. But OCR is an external Windows process that's not
even a stand-alone program. You have to build an app to use it. That's
why it's been on the top of my suspect list.
From here the only thing I can think of is wild shots like your
antivirus software flagging it. I actually make exceptions in mine for
the GW Micro sub-folders in Program files(X86) and ProgramData.
Then one more for my profile folder:
C:\Users\Tom Kingston\AppData\Roaming\GW Micro
Otherwise I'm stumped. I assume this is the only app you're having any
problems with. The only direction left I can see to point my finger is
the Fall Creators update.
Good luck,
Tom
On 10/31/2017 2:25 PM, Larry Higgins via Talk wrote:
Well Tom, I did try renaming the VV ini file, and proceeding to run
it. Funny thing, it ran as usual, and after having it use the default
clip setting, where I got no information on the active window, I
tried it again, and once again, I got the error message immediately
when pressing ctrl+alt+v.
As I might have mentioned in a previous post, I did unload the app
and then reinstalled, but of course ...
I'll try doing a thing or two over again, and see if the result is
any different, or hopefully better, but that is one of the more often
popularly cited criteria for insanity <smile>.
Right now, I am only just a little bit crazy.
Will let ya know what happens, if anything does happen.
Thanks for all the well thought out suggestions though.
Take care,
Larry
On 10/30/2017 10:39 PM, Tom Kingston via Talk wrote:
Larry,
First, no need to go to confession on Window-Eyes for Office. It's
the same program. (smile)
Like Rod, I thought of the Fall Creators update after sending my
message because from what I've read it's pretty buggy. And I haven't
updated to it either. So did this start right after installing the
Fall Update?
In reference to David's comments, it's worth disabling other apps,
especially if you use a lot of them. You can do this under Apps, App
management, App manager. If the "Show more options" check box is
checked, which you can tab down to, you can just go through your
list and hit Alt-E to disable them. Do the same again to re-enable
them. I actually disable the apps I seldom use and just enable them
when I need them and then disable them again. And compared to many I
use few apps to begin with. In my opinion less is more.
Regarding your question about the OCR component, David? The easiest
way to tell would be to close Window-Eyes, launch NVDA, and try its
OCR. It also uses the built-in Windows OCR.
I've never used it before because I too haven't gotten around to
actually learning NVDA to any real extent. But I just tried it and
it worked fine. I went into Thunderbird and while focused on a
message in the in-box list I hit NVDA+R. This is only going to give
you OCR of the focused item. So all I got was the message I was
focused on. And just to twist my brain a little the title bar in the
OCR viewer is the title bar of the window you're recognizing. But
that one entry was broken into three lines: sender, subject, date
and time. And that was all that was in the window.
Then press escape to do just that.
Regarding reinstalling the GW-Toolkit? Typically if that isn't
working most apps won't work. But it can't hurt to try.
And after pondering it a bit more I'm not so sure it has anything to
do with the dialog, even though the error is with the dlgResult
object. In this type of app I would build all the needed constructs
first, get those elements primed, and then load the dialog. But this
is where these apps being encrypted makes it impossible to do more
than toss out random guesses. I would expect any errors prior to the
display of the dialog to be caught and a message window posted to
the user. I can't imagine why just showing a dialog would suddenly
start throwing an error.
One more thing you can try is to open the Window-Eyes control panel,
Alt-F File, E Explore profile folder, find virtualView.ini and
either delete it or rename it VirtualView.ini.bak. This will default
it back to clip recognition rather than OCR if that's the active mode.
Otherwise I'm out of guesses. At least for tonight.
Wait! Hold the presses! Go into App Manager, tab down to Security,
and make sure it's set to trust all apps.
Good luck,
Tom
On 10/30/2017 9:16 PM, Larry Higgins via Talk wrote:
Tom,
Thanks for the suggestion. I did look to see if Windows TIFF iFilter
was indeed checked,, and it was, but it made no difference.
The error comes up as soon as I run VV.
I must confess that I am using WE for Office, but never have
experienced this ever before. It has always been a useful app, VV
that is.
If you can come up with any other reasonable suggestions, they
would really be very much appreciated. Who knows maybe it is about
time to really knuckle down with NVDA, but I really don't wanna
<smile>.
Thanks again,
Larry
On 10/30/2017 6:46 PM, Tom Kingston via Talk wrote:
Hmm. You see these errors "all the time" Rod?
I don't recall ever seeing such an error. Making sure the object
exists and pausing and trying again if it doesn't should prevent
this most of the time. But of course there are always exceptions
to the rule. We can only pause and try again so many times before
assuming we're not going to get what we want. Then we should
notify the user and bow out gracefully.
If I remember right Aaron Smith wrote virtual View. And I'm sure
he incorporated proper error checking and handling.
Virtual View works fine here in Thunderbird, which is where Larry
was running it.
Larry. Given the name of the object (dlgResult) it is for a
dialog. If you're getting this error on launch before anything
comes up in Virtual view then it's on the main window creation,
which is strange because it's just an XML dialog. But if the main
window opens and you get it when pressing the OK button after
making your selection then something in that selection is throwing
an error.
Just for the heck of it I'd open the Control panel, Programs and
Features.
Shift+Tab up to the Turn Windows features on or off link and
activate it.
Make sure Windows TIFF iFilter is checked. It's the OCR component
in Windows.
Hth,
Tom
On 10/30/2017 6:03 PM, Rod Hutton via Talk wrote:
Hi Larry,
This looks to me like an app error similar to errors that I
encounter all the time when an app needs info which isn't ready
to be delivered to it.
If you know how to open the App Manager, simply reload the app
and see if the app then loads properly.
Alternatively, simply shut down WE with Ctrl-Insert-F4 and Enter
and then restart it using Ctrl-Alt-W.
Hth,
Rod
-----Original Message-----
From: Talk
[mailto:[email protected]]
On Behalf Of Larry Higgins via Talk
Sent: October 30, 2017 5:52 PM
To: 'Window-Eyes Discussion List' <[email protected]>
Cc: Larry Higgins <[email protected]>
Subject: An error when trying to use virtual view
Dear Listers,
I've never encountered this one before. For some reason I am
getting the
below error whenever trying to use Virtual View. I have tried
reinstalling using Apget, but this seems to do nothing to help. Any
ideas please? I just hope this isn't a sign of WE falling apart
as I speak.
I must say that this makes me a little paranoid. I'm thinking
that there
might be a bit of sabotage goin' on somewhere <smile>. But this
kind of
serious. There are just times when I find this app to be quite
useful,
as I'm sure all of you do.
Any help would be greatly appreciated,
Larry
"An Error Occurred in Virtual View 5.0.5 (800A01A8)
Description: Object required: 'dlgResult'
Line: 903
Path: C:\Users\Owner\AppData\Roaming\GW
Micro\Window-Eyes\users\default\virtualview.vbs.wecrypt.wsf
Signed:
Active Window Title: Inbox - [email protected] - Mozilla
Thunderbird, XUL, MozillaWindowClass
Active Window Set File: thunderbird.set
Focused Window Module: XUL, MozillaWindowClass
Window-Eyes Version: 9.5.4.0
Active Synthesizer: Eloquence
Active Braille Display: None
OS Version: 10.0 (16299) SP: 0.0
GW Toolkit: 8.6.8"
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