Sometimes, even an old memory still serves.
The app is named WEDiag, and I did find an older version on my system, of the .wepm file. I still decided to install it, and it did so with no further issues. But would you believe it? After a few seconds, a message popped up on the screen - informing me that a newer version is available. I accepted for it to install, and right away an update was downloaded and got installed. Even if we cannot get to the App Central any longer, somehow it seems the servers might still be lingering anywhere out there on Cyberspace. Smiles. And yes, immediately upon installing, there the Diagnose meny appeared under the App menu, and here you will find tools for Office. The app apparently was part of the distribution package of the screen reader, so chances are that it might be on your system already. Try searching the whole computer - usually by hitting Win-key in combination with the F (for Find). Then type into the search box: wediag.wepm and hit Enter. If it is on your system, you will see it appearing in the listbox of the screen, in only a few seconds. Once focused, simply press Enter on it, and follow instructions. If not, let me know your mail address, and I will send you my copy. David On 7/15/2019 9:26 PM, David via Talk wrote: > For whatever it is worth. > > > First of all, I run a paid-for version of WinEyes, so probably things > are different in the Office version. > > > Still, I did - for the fun of it - go to my WE Control Panel, and check > the Ap menu. Neither on my system, you will find any "Diagnose" choice. > > > What I could contribute here, if my memory serves me right, there did > exist an app named something like WEDiagnose. If that is the case, maybe > you will need this app installed, in order to have the Diagnose choice > under the menu. And perhaps that will explain why neither of us see it > as a selection on our systems. > > > Then again, this was pulled from memory. > > > > David > > On 7/15/2019 9:07 PM, Bernie Perella via Talk wrote: >> Hi Rod, I have no problem moving around the WE control panel but under >> the apps menu, I find no diagnostics item. Not sure what is going on. >> >> On 7/15/2019 2:49 PM, Rod Hutton via Talk wrote: >>> Hi Bernie, >>> >>> If you are in the We control panel, you should be able to press Alt in >>> order to open a friendly menu which you can then simply press the arrow >>> keys to move around in. >>> Apps is definitely one of the menus. >>> Also, another way to do it is that when you have simply opened the WE >>> control panel, Pressing Alt-A will open the Apps menu. >>> You can then simply press down arrow several times to find the Diagnostics >>> menu. >>> >>> Good luck, >>> >>> Rod >>> >>> Sent from Outlook for Windows >>> >>> -----Original Message----- >>> From: Talk <[email protected]> On >>> Behalf Of Bernie Perella via Talk >>> Sent: July 15, 2019 2:34 PM >>> To: Rod Hutton via Talk <[email protected]> >>> Cc: Bernie Perella <[email protected]> >>> Subject: Re: Window eyes issue >>> >>> Hi Rod, thank you for your help so far. I tried going to the WE cotrol >>> panel but there is no diagnostics item under the apps menu. What do you >>> think? I have show advanced options checked under the help menu. Bernie >>> >>> On 7/15/2019 11:15 AM, Rod Hutton via Talk wrote: >>>> Hi Bernie, >>>> >>>> In the Window-Eyes control panel, in the Apps menu, you should find an >>>> option called Diagnostics, which is a pull-down menu. >>>> In that pull-down, there's an option called Microsoft Office. >>>> In that menu, there are a number of options which may help diagnose and >>>> repair the licence for your Office suite. >>>> You must have a good licence in order for Office to run out of demo mode. >>>> See if this helps. >>>> >>>> Good luck, >>>> >>>> Rod >>>> >>>> Sent from Outlook for Windows >>>> >>>> -----Original Message----- >>>> From: Talk <[email protected]> >>>> On Behalf Of Bernie Perella via Talk >>>> Sent: July 15, 2019 10:37 AM >>>> To: Rod Hutton via Talk <[email protected]> >>>> Cc: Bernie Perella <[email protected]> >>>> Subject: Re: Window eyes issue >>>> >>>> Hi, As I mentioned, I have a copy of Window-eyes for office 9.5.1.0. >>>> However, trying to run that file gives the message that the >>>> certificate has been revoked. I checked the certificate and found >>>> that indeed it has expired. then I found another installation file >>>> for WE 9.2.0. I did run that file after checking that its certificate >>>> had also expired but it did run and I got WE 9.2 installed. Then used >>>> my we 9.5.4 upgrade file to get WE 9.5.4 installed. However, I am >>>> still having the issue that WE runs only in demo mode. Still looking >>>> for any suggestions for how to get WE into normal operation. Thnks >>>> again to those who have responded. Bernie >>>> >>>> On 7/15/2019 9:11 AM, Rod Hutton via Talk wrote: >>>>> Hi Loy and Bernie, >>>>> >>>>> Okay, silly me. I wasn't paying close attention, and so I overlooked the >>>>> fact that we're talking about a Window-Eyes for Office installation >>>>> problem, not retail. >>>>> In that event, perhaps someone has a full installation file for >>>>> Window-Eyes for Office 9.5.4. >>>>> >>>>> Good luck, >>>>> >>>>> Rod >>>>> >>>>> Sent from Outlook for Windows >>>>> >>>>> -----Original Message----- >>>>> From: Talk >>>>> <[email protected]> >>>>> On Behalf Of Loy Green via Talk >>>>> Sent: July 15, 2019 8:47 AM >>>>> To: Window-Eyes Discussion List <[email protected]> >>>>> Cc: Loy Green <[email protected]> >>>>> Subject: Re: Window eyes issue >>>>> >>>>> On the retail version doing an emerengcy uninstall and reinstall would >>>>> fix a lot of problems, not sure if it would be the same with a WE for >>>>> office version. >>>>> >>>>> _______________________________________________ >>>>> Any views or opinions presented in this email are solely those of the >>>>> author and do not necessarily represent those of Ai Squared. >>>>> >>>>> For membership options, visit >>>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. >>>>> For subscription options, visit >>>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>>> List archives can be found at >>>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>>> _______________________________________________ >>>>> Any views or opinions presented in this email are solely those of the >>>>> author and do not necessarily represent those of Ai Squared. >>>>> >>>>> For membership options, visit >>>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. >>>>> For subscription options, visit >>>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>>> List archives can be found at >>>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>> _______________________________________________ >>>> Any views or opinions presented in this email are solely those of the >>>> author and do not necessarily represent those of Ai Squared. >>>> >>>> For membership options, visit >>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. >>>> For subscription options, visit >>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>> List archives can be found at >>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>>> _______________________________________________ >>>> Any views or opinions presented in this email are solely those of the >>>> author and do not necessarily represent those of Ai Squared. >>>> >>>> For membership options, visit >>>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. >>>> For subscription options, visit >>>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>>> List archives can be found at >>>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>> _______________________________________________ >>> Any views or opinions presented in this email are solely those of the >>> author and do not necessarily represent those of Ai Squared. >>> >>> For membership options, visit >>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/rod_hutton%40hotmail.com. >>> For subscription options, visit >>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>> List archives can be found at >>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >>> _______________________________________________ >>> Any views or opinions presented in this email are solely those of the >>> author and do not necessarily represent those of Ai Squared. >>> >>> For membership options, visit >>> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/bernie.perella%40outlook.com. >>> For subscription options, visit >>> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >>> List archives can be found at >>> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com >> _______________________________________________ >> Any views or opinions presented in this email are solely those of the author >> and do not necessarily represent those of Ai Squared. >> >> For membership options, visit >> http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/trailerdavid%40hotmail.com. >> For subscription options, visit >> http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com >> List archives can be found at >> http://lists.window-eyes.com/private.cgi/talk-window-eyes.com > _______________________________________________ > Any views or opinions presented in this email are solely those of the author > and do not necessarily represent those of Ai Squared. > > For membership options, visit > http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/trailerdavid%40hotmail.com. > For subscription options, visit > http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com > List archives can be found at > http://lists.window-eyes.com/private.cgi/talk-window-eyes.com _______________________________________________ Any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Ai Squared. For membership options, visit http://lists.window-eyes.com/options.cgi/talk-window-eyes.com/archive%40mail-archive.com. For subscription options, visit http://lists.window-eyes.com/listinfo.cgi/talk-window-eyes.com List archives can be found at http://lists.window-eyes.com/private.cgi/talk-window-eyes.com
