Thanks Maurice.
----- Original Message ----- From: "Maurice Press" <[email protected]>
To: "'Talks Mailing List'" <[email protected]>
Sent: Tuesday, September 20, 2011 10:59 AM
Subject: Re: [Talks] Talks and Nuance


Well done Eleanor.  Glad it's sorted.




-----Original Message-----
From: [email protected] [mailto:[email protected]] On
Behalf Of Eleanor Burke
Sent: 20 September 2011 10:41
To: Talks Mailing List
Subject: Re: [Talks] Talks and Nuance

Thanks Maurice, I concur with all you say below and have indeed contacted
Alison and had my problem resolved.

Eleanor
----- Original Message ----- From: "Maurice Press" <[email protected]>
To: "'Talks Mailing List'" <[email protected]>
Sent: Tuesday, September 20, 2011 10:37 AM
Subject: Re: [Talks] Talks and Nuance


Hi All.

Forgive me for wading in here but I think we're slightly moving off the
actual topic.

To be honest,  Although there are some great dealers around such as
Computer
Room Services and Talknav,  I think the site should remain open to using
whomever the person prefers and not advertise one p particular dealer
however good they are.
As for the RNIB, well, look, they can be quite slow on various occasions
but,  they do have their uses.  No,  I don't work for them neither am I a
huge fan but let's not totally write them off.

I think Eleanor,  you need to  phone them and speak to Alison the
Custpomer
Services    Manager to state your  disappointment.
 Then maybe contact a different dealer  regarding transfer of license.

Maurice Press.




-----Original Message-----
From: [email protected] [mailto:[email protected]]
On
Behalf Of LaMcAs
Sent: 19 September 2011 20:10
To: 'Talks Mailing List'
Subject: Re: [Talks] Talks and Nuance

That might just be your problem - the RNIB - not the speediest of services
huh? You'd have been quicker using TalkNav vial their online service.

Larry & Flax GD (Guide Dog)
& Elliot RGD (Retired Guide Dog)
London, UK

Multiple Installer http://ninite.com
Flash Updater http://updateflash.org/
Impartial info on Android & IOS http://www.blindtechsupport.net/


-----Original Message-----
From: [email protected] [mailto:[email protected]]
On
Behalf Of Eleanor Burke
Sent: 19 September 2011 19:52
To: Talks Mailing List
Subject: Re: [Talks] Talks and Nuance

My message states my Talks dealer below but as you are not in the UK you
probably do not realise that I was referring to Talks Dealer when I said
RNIB!
----- Original Message -----
From: "Christopher Chaltain" <[email protected]>
To: "Talks Mailing List" <[email protected]>
Sent: Monday, September 19, 2011 6:15 PM
Subject: Re: [Talks] Talks and Nuance


I wasn't aware you could even go to Nuance for a license transfer. I
thought that was handled by a Talks dealer. Have you already approached
the dealer you got Talks from?

On 19/09/11 09:23, Eleanor Burke wrote:
How long does it take to get a response from Nuance?  I was in RNIB
on Friday mid-day and I am still waiting to hear if Nuance are going
to permit me to transfer my Talks licence.  Surely e-mail
communication or telephone communication is faster than ordinary
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--
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