Hello Peter,
PG> In that case it should be clearly explained somewhere on the list
PG> definition that it has nothing to do with real beta testing because
PG> developers prefer not to participate in discussions about the bugs.
Well,
1. not developers, but me.
2. sorry, but I really don't understand what to discuss about
a bug? I can discuss it with developer who knows internal program
structure and I do it, but...
3. bug-track gives more possibilites to discuss bugs
PG> Seriously, there are many products where developers do answer the bug
PG> reports and the number of bugs in these products is much smaller than
PG> in TB!
Don't think first is the reason of second.
PG> Nobody ask you to start long conversation on the list but I
PG> would expect at least to acknowledge the existence of the bug and / or
PG> request additional information how to reproduce it.
If somebody reports then bug exists :) Most of testers are qualified
enough to describe steps to reproduce it without request of developer.
PG> In my opinion the acknowledgement should be on the list, the rest
PG> you might take off of the list. However, the most common reaction
PG> here is just the ignorance.
We returned to the starting point :( Nobody ignores beta testers, but,
again if it is widespread bug do you need developers' confirmation
that it is a bug? And if it random - why to discuss it in list if
nobody can not confirm it?
PG> The bugs might be reported for months without any reaction from
PG> the developers.
Heh, the developer is first who wants bug to be fixed.
--
:9Val:
________________________________________________________
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