Hello Thomas,

 On 12 February 2008 at 23:39:34GMT  +0700  (which was 16:39 where I live) -
you wrote and made these points on the subject of  -   TB Wiki (was: Mod: HTML 
use (was: Password problem)):
<mid:[EMAIL PROTECTED]>


> Point taken (it should be in the Help menu), and you're welcome. I do
> agree that the Help needs an update...
Thanks for your help.

I know this is a beta forum for reporting bugs etc.

Please allow me this one-off report  to express some views which
 I think are of equal great importance to that of bug fixes and long
term the future of TB.

I have some 30 years experience of the computer industry having
worked for ICL(UK) in all aspects of program development through marketing.
  What really I find difficult to understand is not the complexity of
the program but it's strange way of doing things.  As someone said,
with a good help system then even I and other newcomers can cope.

The wiki - I have looked through but it is seems  well out of date and looks
abandoned!
The move from alpha testing to release candidate in such a short
period was wrong in my view  as users can accept problems with betas
 but expect  in RC's to be finding  minor problems only.

This is a great product and despite tripping over silly issues I am very
happy with it.  I enjoy seeing the development process in action and
again I am quite impressed - slow but getting there.

What is amazing to me is the apparent lack of interest in persuading new
buyers - every review I have read indicates this is too complex and
do not buy!
Absolute rubbish - I had it working and 20 odd filters within hours
of the first down load and bought it the next day.  So TB development team
 if you want more sales then the image needs a radical change which
comes with good built in and sympathetic help support.  This
is as important as the code development and the FIRST thing a new
prospect looks for is the help!.

 I hope you accept the above as constructive criticism but I want TB
to be a choice for all customer segments.

Best regards,
 Graham    
-- 
  Graham Howe mail       mailto:[EMAIL PROTECTED]   
Using The Bat! 4.0.14 on windows version 5.1 Build 2600 Service Pack 2


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