Hello Graham,

> What is amazing to me is the apparent lack of interest in persuading new
> buyers - every review I have read indicates this is too complex and
> do not buy!
> Absolute rubbish - I had it working and 20 odd filters within hours
> of the first down load and bought it the next day.  So TB development team
>  if you want more sales then the image needs a radical change which
> comes with good built in and sympathetic help support.  This
> is as important as the code development and the FIRST thing a new
> prospect looks for is the help!.

Yesterday I couldn't help it replying referring to the RTFM acronym :)
 
Everybody will agree that TB's Help needs improvement but, believe me, 
it was much worse some years ago. TB's Help has improved quite a bit 
but, like in many other software, "it is always behind".

We may agree or not if what the first thing a potential new user does is
to look at Help, what I am sure they do first is look at menus and, if
they do this, I agree that when seeing so many options some (perhaps
many) may think TB is a "too complex" program. That is why over 2 years 
ago I suggested the option of Basic/Full menus, being the Basic the 
default. See https://www.ritlabs.com/bt/view.php?id=5476

-- 
Best regards,

Miguel A. Urech (El Escorial - Spain)
Using The Bat! v4.0.14 on Windows XP 5.1 Service Pack 2



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