NZc> <snip>
>> I have never been happy with the official support of TB and this looks
>> like a good opportunity to make the change.

NZc> I'm sorry, but I do have to comment on this one.

NZc> Unless my time stamps are totally off, you received an answer to your
NZc> question in less than 2 hours after you posted it.  This mailing list
NZc> has never failed to answer a question of mine since I started used TB!
NZc> over 10 years ago.

I think you may have misunderstood me or maybe I don't understand this
list. Is this list considered "official support" for TB? When I said
"official support," I was referring to contacting TB directly, not
posting here. For the last major problem I had with TB I sent an email
to them via their website. They did respond but they couldn't fix the
problem. The last response I received from them said something like,

"If that doesn't fix it, we can't help you. This ticket is now
closed."

That is simply not an acceptable answer for a program that is paid
for. There are other reasons that I am unhappy with TB but it doesn't
serve any purpose to list them here.

NZc> Thunderbird has it's pluses, but TB! is still the best stand-alone
NZc> e-mail client I've ever used.

I suppose it depends upon what you mean by "the best." Anyone
following the progress of TB can see a clear pattern of new releases
coming out, which have to be paid for, before problems in the previous
releases have been fixed. I don't hold it against anyone for charging
for their work but they should support it too, which the programmers
do a poor job of. At least that is the way I see based on personal
experience.



-- 
Jack


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