Saturday, January 05, 2002, 2:05:07 PM, you wrote:

> Hello syv.

> At 10:12 PM on Friday, January 04, 2002 you wrote the
> following on the posted subject 'Keyboard navigation':

syv>> These are the kind of things that make sure that TB is not
syv>> commercial success!

>   Just curious: how do you conclude this is a fact?

I think this falls into the realm of common sense, Jan.

Probably no one likes TB! more than myself --now-- but it's a very
hard program to learn how to use well.  So many of TB!s best
"features" are totally undocumented, making it extremely hard for most
novices to realize/discover all of the many neat things they can do
with it that they can't do with any other e-mail program out there.

Many folks just give up in frustration, like I almost did.
Fortunately, I'm as stubborn as I am stupid. My own initial
frustration was ameliorated *only* by the patience and assistance of
many members of *this* mail list, especially the moderators. Without
it/them, I'd have long ago chucked TB! into that giant waste bin in
the sky.

>From day one, I've said that the most important person missing from
the great TB! team was a great technical writer.

I still believe that.

-- 
Joe Finocchiaro
mailto:[EMAIL PROTECTED]


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