Hello Thomas,

Tuesday, September 10, 2002, 8:06:00 AM, you wrote:

RL>> I keep my system free of loads of little utilities and steer well
RL>> clear of hacks and patches. ATM It's a standard WinXP home install
RL>> with all critical updates applied, Norton Personal Firewall,
RL>> Norton Anti Virus 2002, PowerDVDxp, plus drivers for my Graphics
RL>> and sound card and that's about it, apart from TB. I have loads of
RL>> other other industry standard software I haven't reinstalled as
RL>> yet.

> So this seems to rule out weird progs.

Just a weird user. :)

RL>> About the only thing I can think off that might be causing
RL>> problems is Norton Anti-Virus which I use.

> I haven't heard this before. Many people use TB and NAV together.

I've had problems in the past though mainly of my own making, rebooting
while live update is updating the program is not a good idea. :)

A couple of times I've had it update only to find it doesn't work correctly
for what ever reason but nothing major considering how long I've been using
it. This is probably due to an update being released too quickly before
being checked properly or a patch not working updating properly.

RL>> "Access violation at address 003D35EC. Read of address 003D35EC"

RL>> I've no idea what's causing it or what the error really refers to,
RL>> maybe one of the programmers might be able to shed some light on
RL>> this.

> You can write to them directly, maybe the address does tell them
> something. It seems to be always the same address, right?

Yes it's always the same error message, no idea what triggers it, it seems
to be entirely random, some times many one after another or times like today
when I've not seen it at all.

What's the best person to email regarding this?

RL>> I've also had occasions where TB goes to using 100% CPU time and
RL>> the only thing I can do is re-boot to stop it running away.

> I get the idea a CRC check on the downloaded file (full install) would
> be good. If correct, I would do a reinstall. Since you are using
> anti-trojan protection (I don't know how good NAV is in this
> department), I wouldn't say you have a spoiled TB file, but I wouldn't
> rule that completely out. Or maybe the malware (if there is any) is
> trying to disable NAV, and that's what causes the access violation?
> (Fishing.)

I 99.99% sure there's nothing infectious on my hard drive that shouldn't be.
The drive was partitioned and formatted before installing and then the
various programs where installed from the original CD's and then all
updated.




-- 
 Best regards, Richard Lane - [EMAIL PROTECTED]
 Magnum Opus http://www.magnumopus.co.uk



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