Thanks for the replies everyone. By collating the various responses (& adding two 
minor changes of my own), I came up with this template:

%Cursor

%FromFName

%cookie

> -----Original Message-----
> From:    %OFROMNAME <%OFROMADDR>
> Sent:    %ODATE %OTIMELONG
> To:      %OTOLIST
> Cc:      %OCCLIST
> Subject: %OSUBJECT
>

%QUOTES="%TEXT"

This does all I want it too, except for the adding of multiple '>' characters on 
replies. I'm not sure if the '>' characters in the template above have anything to do 
with this or not - if The Bat! automatically adds these onto replies anyway, but I 
also have them listed in the template, does this mean that it will add '>' onto '>'?
I see that Outlook at work does not add multiple '>' - it only ever adds the one. I 
suspect this may be a setting within the program itself - it's a pity The Bat! has no 
similar option.
I have noticed (by looking at the Preferences in The Bat!), that the colour of the 
text that has multiple '>' before it is called 'Quotation (Even)' & the text with only 
one '>' before it is called 'Quotation (Odd)'. Can anyone explain the difference 
between this 'odd' & 'even'?
I just want to add the main reason why I want this Outlook like template - most of the 
emails I send are to tech support. When doing this, it is vital to have all the 
history of the email included in replies. Also, what I particularly hated about the 
default The Bat! reply templates was that nowhere in the text of the message itself 
does it list the email address a reply was sent to. If you reply to messages to all & 
sundry email addresses like I do, then this is a big problem - in the future, you 
never know to what email you sent the original messages.


Chris



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