Hi Mark, Wednesday, September 1, 2004, 2:35:24 PM, you wrote:
MP> Hello John, MP> Wednesday, September 1, 2004, 1:17:18 PM, you wrote: >>> That being said, I must say that as far as the law is concerned, >>> you won't get far with this argument. Sorry. JP>> Depends what country he is in. MP> Well, to start with, fill me in on the Australian situation. How much time MP> (after buying things or services) does a consumer have to claim a refund? MP> 1 year (would be very generous), a month, 10 days? MP> And, is there really a basis for granting such a request? Does he have a MP> written contract in which is stated that specified bugs would be solved? In the UK you have 14 days however companies that offer a trial version for at least 14 days (which Ritlabs does with a 30 day trial) means they do not have to offer any refunds as the user is able to use the product to its full capacity before buying it. As for what Ritlabs said they would do feature wise in TB! it depends if it was a true contract or just features they are planning on adding/fixing. I am not a lawyer so this might not be 100% but I highly doubt you would be entitled to any sort of refund now. Just stick with V2 if you are unhappy. It is a great client and nobody is forcing you to upgrade to V3 yet just, however if you do you will get a nice 50% discount. -- Morgan http://mpugh.co.uk PGP Key: http://mpugh.co.uk/pgp.asc The Bat! 3.0 on Windows XP Pro Service Pack 2 ________________________________________________ Current version is 3.00.00 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
