Hi Wednesday, September 1, 2004, 2:58:03 PM, Morgan Pugh wrote:
MP> Hi Mark, MP> Wednesday, September 1, 2004, 2:35:24 PM, you wrote: MP>> Hello John, MP>> Wednesday, September 1, 2004, 1:17:18 PM, you wrote: >>>> That being said, I must say that as far as the law is concerned, >>>> you won't get far with this argument. Sorry. JP>>> Depends what country he is in. And on what country the transaction took place in. MP>> Well, to start with, fill me in on the Australian situation. How much time MP>> (after buying things or services) does a consumer have to claim a refund? MP>> 1 year (would be very generous), a month, 10 days? MP>> And, is there really a basis for granting such a request? Does he have a MP>> written contract in which is stated that specified bugs would be solved? What does the EULA say? And ore those terms "fair and reasonable"? MP> In the UK you have 14 days I believe the Sale of Goods Act just says "a reasonable time" and does not define what that may be. MP> however companies that offer a trial version for at least 14 MP> days (which Ritlabs does with a 30 day trial) means they do MP> not have to offer any refunds as the user is able to use the MP> product to its full capacity before buying it. The Sale and Supply of Goods to Consumers Regulations say that a fault arising within 6 months of purchase is presumed to have existed at time of delivery. MP> As for what Ritlabs said they would do feature wise in TB! it depends MP> if it was a true contract or just features they are planning on MP> adding/fixing. Also, in the UK goods must be "as described". Software sold on the basis that bug fixes were on the way has been misrepresented if they do not materialise. MP> I am not a lawyer Same here. -- Best regards, MFPA mailto:[EMAIL PROTECTED] Using The Bat! v2.11.02 on Windows XP 5.1 Build 2600 Service Pack 1 ________________________________________________ Current version is 3.00.00 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
