Alexander S. Kunz wrote:
When you uninstalled TB, did you manually check (in Explorer) that no
files were left?

No, I did not check that in any earlier uninstall efforts. I have just now uninstalled again, and this time I did check it. Although I chose the option *not* to keep any files on the disk, to my amazement, I find that the message base folder I mentioned earlier, The Bat! Pwd, is still there in all its glory. And under C:\Program Files\ there are *two* The Bat! folders, one of them has the name The Bat!(2). See this screenshot.

http://img398.imageshack.us/my.php?image=appdataqw3.png

Here is a screenshot of the contents of the folder named The Bat!:

http://img59.imageshack.us/my.php?image=folderthebatiw1.png

This may be significant as you look at these screenshots. I upgraded to the Pro version on 12/23/2005.
This is a screenshot of the folder named The Bat!(2):

http://img69.imageshack.us/my.php?image=folderthebatencryptedah6.png

This screenshot shows one of the accounts in my encrypted installation folder:

http://img85.imageshack.us/my.php?image=tildeinextensionab3.png

Here is a screenshot of the mail folder of my encrypted installation. Notice the presence of the ikey.id file, highlighted in yellow.
http://img241.imageshack.us/my.php?image=thebatpwdfq2.png

I'm sure all of that is more than you wanted to know, but maybe it will offer some clues..

I'd make sure that really *everything* is gone after the uninstall (by
manually checking the program files directory and your user profile
directory where the messagebases are) and try again with a fresh install
then.

As you can see, even though I specified NOT to retain any files, a whole lot is left.
HTH

And I hope these screenshots give you some information about what may be going on and suggests the next strategy. Let me ask if anyone thinks that trying an install that is NOT in the default locations would help. Sorry for the delay in replying to your message, Alexander, but I was away from my computer for several hours this afternoon and evening. Thanks for all your help.

--
Regards,
Perry

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Current version is 3.80.06 | 'Using TBUDL' information:
http://www.silverstones.com/thebat/TBUDLInfo.html

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