Fellow list members, My wife's laptop just died and I have tried (almost successfully) to get the new laptop up and running the way the old one was. I had been backing up the old laptop using Carbonite and also using the Windows 7 backup utility backing up to an external HDD thru a USB port. Neither Carbonite nor the MS backup was saving everything but by performing a restore from the MS backup first and then from the Carbonite backup (which took a couple of days to complete), I was able to retrieve what I assumed to be most of the TB! files. Since the .exe file was never backed up (apparently neither Carbonite nor the MS backup saves those types of files) I had to re-install TB! from a copy I retained the last time we upgraded (to 4.0.38). After the install I added her name as an account and voila!, everything appeared to be back the way it was on the old laptop. All of her folders and emails were there.
It was only later that I learned that new contacts added to the address book are not retained the next time TB! is started. In addition, there's a mysterious blank contact at the top of the list which can be deleted (it takes several seconds to perform the delete) but will be there again the next time TB! is started. I have searched both the HDD backup files and the Carbonite backup files to no avail. I cannot find her original .abd file in either of those two locations so I am at a loss to even understand from where the file materialized in the first place and yet, there it is. This next point perhaps should be addressed to TBOT but it may have some bearing here. The new laptop's HDD has two folders; one named PROGRAM FILES and one named PROGRAM FILES(x86). Each folder contains a TB! folder but the TB.exe is in the PFx86 folder. All of the .abd files are in the PF folder. I copied her .abd file to the PF(x86) folder and selected it to be opened while I was in in the address book window. I wound up with two identical address books, both of which MALfunction exactly the same. I don't know if it makes any difference but the old laptop was running XP and was upgraded to Windows 7 while the new laptop came with Windows 7 already installed. Does an OEM Windows 7 have two PF folders? If there's someone out there who has been able to follow this convoluted description and might have some ideas, I'd appreciate all the help I can get. -- TIA, Jack LaRosa mailto:jlar...@charter.net Sticking with with The Bat! ver: 4.0.38 for now. Operating? with Windows XP Pro ver 5 build 2600 Service Pack 3 ________________________________________________ Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
