Hello Stephane, Thank you so very much for replying.
On Tuesday, July 20, 2010 you wrote: SB> Hi Jack, SB> From your message, i could point some "errors" you've made... SB> Your old laptop and your new one does not use the same system (32 bits vs 64 bits,...), and thus you cannot just restore any file/settings like that (and certainly not any executable)... I did not know this. We bought the new laptop knowing that it would come with Windows 7 installed but *NOT* realizing that it would be the 64 bit version. Even had we known about it being 64 bit I would have automatically assumed that it would function as the old 32 bit version did. SB> "\PROGRAM FILES" folder is for program running natively on the system (on your new system, 64 bits programs), when "\PROGRAM FILES(x86)" is for old 32 bits programs... When I was attempting to restore the old backup onto the new machine, the Windows backup I had on my USB HDD didn't seem to work so I used the Carbonite off-site backup to do the restore. Then when I had trouble getting TB! to work I looked at the folders on the C: drive and was surprised to find a PROGRAM FILES folder *AND* a PROGRAM FILES(x86) folder. Since I had no knowledge of the structure of the 64 bit OS, I assumed I had somehow accidently created the PF(x86) by first trying to do the restore with the old Windows backup, abandoning that method and going with the Carbonite backup. SB> Now you've placed some files of a 32bits program (The Bat!) in the 64 bits folder, just the right way to have mistakes... Perhaps, but at least TB! now seems to be working properly. I have not yet done a TB! backup but I'm thinking that might be a good idea and once completed, flag the TB! backup as a file which should be included in the on-going Carbonite backup. That way presumably I would have a TB! backup stored off-site. SB> When you reinstall a new computer, you could of course restore your own data, but you should not restore "settings" as settings are partly dependent of the system. Settings from your old computer may not be adapted to your new computer (it's the case here with the PF directory name). As I have painfully found out. SB> For TheBat!, you have a backup/restore function to do what you want, much more easily and without the need to pay HP for the support :) Silly me. I thought the Windows backup would be sufficient. Thank goodness for the Carbonite backup. In defence of the Windows backup however; I might have gotten it to work had I more time to fool with it but I was under tremendous pressure to get the new machine up and running as soon as possible. SB> Easy : on the old computer, you do a backup, on the new computer, you install thebat, then you restore the backup. done :) Words to remember. In light of your obviously superior knowledge of Windows, I'd like to ask what you think of it's ability to create an "image" of whatever computer it's running on. I discovered this ability of the 64 bit OS when I was setting up the backup routine on the new machine. I'm pretty sure this ability didn't exist in the 32 bit version. Unfortunately, the USB HDD I'm using for backup is currently formatted as FAT32 and must be formatted to NTSF in order for the "image" to be created. As soon as I am comfortable that I have a good Carbonite backup I'm going to re-format the USB HDD to NTSF and try to create an "image" of this new machine. Again, thank you for taking the time to educate me in the intricacies of this new (to me) OS. -- Jack LaRosa mailto:jlar...@charter.net Sticking with with The Bat! ver: 4.0.38 for now. Operating? with Windows XP Pro ver 5 build 2600 Service Pack 3 ________________________________________________ Current version is 4.2.23 | 'Using TBUDL' information: http://www.silverstones.com/thebat/TBUDLInfo.html
