This reminds me - I walked into an office of an SME and on the wall was a beautiful, large picture of an Israeli jet fighter in flight over Israel. I commented about what a nice picture it was - turns out the guy was a former colonel in the air force and had flown in a similar jet - had no problems getting all the information after that...and it really was a beautiful picture!
Paula Jones, Donna wrote: >I usually read up on whatever is available before going to a SME. This >may include reading internal documentation or surfing the internet for >more information about a particular technology (RFID and wireless >networking in my case). Then I'm armed with terminology and questions >that I may not have had earlier. > >Then when I approach the SME, I can say, "Do you have a minute? Here's >how I understand xyz. Am I right? Am I missing anything obvious? Can you >tell me anything else that I need to know?" That approach usually gets >them talking, even if they're in the process of running off again. At >the very least, they can understand why I need a little of their time, >and they usually suggest a better time to talk. > >I've found that being a little silly can break the ice with SMEs who >seem to be extremely busy. "Ah, there you are. My stalking has paid >off!" Or ask how their kids are doing (especially with people who have >new babies--they love to tell you about them!). Get them to smile or >relax whenever you can, and they tend to be more helpful. > >Donna > >- CONFIDENTIAL- >This email and any files transmitted with it are confidential, and may also be >legally privileged. If you are not the intended recipient, you may not >review, use, copy, or distribute this message. If you receive this email in >error, please notify the sender immediately by reply email and then delete >this email. > >_______________________________________________ > >Interested in Interactive 3D Documentation? Get the scoop at >http://www.doc-u-motion.com Your 3D Documentation Community. >_______________________________________________ > >Technical Communication Professionals > >To post a message to the list, send an email to [email protected] > >To find out more about the list, including archives and your account options, >visit http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com > >If you need assistance with the list, write to [EMAIL PROTECTED] > > > _______________________________________________ Interested in Interactive 3D Documentation? Get the scoop at http://www.doc-u-motion.com Your 3D Documentation Community. _______________________________________________ Technical Communication Professionals To post a message to the list, send an email to [email protected] To find out more about the list, including archives and your account options, visit http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com If you need assistance with the list, write to [EMAIL PROTECTED]
