Hi Carol, You included the answer for handling multiple types of users. Spell it out! In your case, instead of writing "scanners", use "people doing the scanning." Sure it's longer, but it removes ambiguity. I'll use a few extra words for clarity any day of the week.
Thomas Johnson Microline Technology Corp. Traverse City, MI [EMAIL PROTECTED] -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Carol Levine Sent: Wednesday, November 22, 2006 12:09 PM To: [email protected] Subject: Re: [TCP] Ending use of end-user Sean's comment made perfect sense, with, as he noted, some caveats: So, instead of a passage like the following: "The user establishes the settings for the end-user." A passage like the following would be better: "The administrator establishes the settings for the cashiers." The problem occurs when there is no single user. For example, our software runs on scanning devices in many "vertical" industries (healthcare, financial, legal). I cannot say, "The administrator establishes the settings for the *scanners*, i.e. the people doing the scanning, because *scanner*can be a device or a person. Cheers! Carol _______________________________________________ Are you a Help Authoring Trainer or Consultant? Let clients find you at www.HAT.Matrix.com, the searchable HAT database based on Char James-Tanny's HAT Comparison Matrix. Contact [EMAIL PROTECTED] for details. Interested in Interactive 3D Documentation? Get the scoop at http://www.doc-u-motion.com -- your 3D documentation community. _______________________________________________ Technical Communication Professionals To post a message to the list, send an email to [email protected] To subscribe or unsubscribe via the World Wide Web, visit http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com or, via email, send a blank message [EMAIL PROTECTED] Visit the TCP site at http://www.techcommpros.com To find out more about the list, including archives and your account options, visit http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com If you need assistance with the list, write to [EMAIL PROTECTED]
