> In Sean's use of names, wouldn't that get confusing in the case of multiple
> people with different roles? Uma (the network admin) and John (the user)
> could be ambiguous without their titles. I can see where actors could help
> solidify some concepts, but I don't think they would be the best in all
> situations.
Could be. That's why the scenarios drop the name and role. And remember, I am 
talking about requirements documents and not manuals....a whole other beast. 
The purpose in using names, however, is to try to make realistic scenarios 
beyond "The user will do X."


********************************************
Sean Hower - communications specialist
http://www.seanhower.com




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