> Thomas Johnson wrote:
> The administrator establishes the scanner settings.

Top-drawer solution. :-) Which then brings up yet another point, why say user 
when using such a term can be avoided while not affecting clarity, accuracy, 
and concision.

I've moved into a business analsyt role and one of the things that I've done is 
create user roles--for the software that I am working with there are about 10 
or so different "users"--and have begun talking in terms of these roles. I am 
taking this one step further and, in my scenarios I will be using actors (by 
name) to represent each of these roles.  My hope is that eventually our 
development team will move away from saying user and referring to these user 
classes by name. So, we can ask ourselves if Uma will need a certain piece of 
functionality or if John will find a piece of functionality difficult. These 
are  more than user classes but less than personas.

********************************************
Sean Hower - communications specialist
http://www.seanhower.com










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