Good morning! My ever-evolving help system is about to be launched on the Intranet and will be viewable by our development and testing team. This is the first time my company has ever done this, and, well, it's up to me to further the project and create new procedures that have never before existed. Based on the past few months' experience, I'm worried about getting good feedback. So far, my user documentation has been met with "I like it" or "It looks good" by most people-while it's true I have written good user documentation, I want to provide a forum for public discussion. Therefore, I think the best way to go about this is by hosting a corporate blog on our Intranet. However, I need to sell the idea to those who approve such things. What have your experiences been in using an internal blog? Has using a blog improved communications among developers, writers (well, I'm the only writer), testers, design groups, etc? What are the tangibles? Can a development team blog become a springboard for a corporate blog in which other departments successfully communicate ideas without physical meetings? Are there good freeware programs out there-e.g., LifeType, Drupal, Subtext?
Russell Brasel Technical Writer Dent-A-Med, Inc. d/b/a The HELPCard 479-750-6700 ext 245 [EMAIL PROTECTED] ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DITA West 2007--Use a discount code of "TECHCOMMPROS" to get a discount rate of $200 off the $800 price if you register before close of business January 15, 2007. http://www.travelthepath.com/conf/dita2007.shtml _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
