> LOL!
> It should. The docs should be sent to press a month 
> before the CDs ship, so the books can be present to 
> ship with the CDs.
> But.
> We don't automatically print docs. Docs are printed 
> when an order is based.

I HATE those "buts".

Around here, we put ALL documentation except Release Notes and
Service Notes on the CD. In the box with the CD we only put the
Installation document.

All documentation, including the Installation, Release Note, and
Service Note goes on our Powerlink web site, a password protected
site that everyone uses to access documentation, software patches,
and complete software releases.

Since there is a period of about 2 weeks between CD freeze and GA,
anything that is discovered in that period of time goes on the RN,
which has to be ready and on Powerlink by the GA date. If we find out
that something pretty serious was discovered, we update the
appropriate documentation and place that on Powerlink.

To make a long story short, all docs except Installation and RN must
be ready 2 weeks before GA and Installation and RN on the GA date.

John Posada
Senior Technical Writer

"I think the problem, to be quite honest with you, is that you've never 
actually known what the question is."

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DITA West 2007--Use a discount code of "TECHCOMMPROS" to get a discount rate of 
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