LOL!

It should. The docs should be sent to press a month before the CDs ship,
so the books can be present to ship with the CDs.

But.

We don't automatically print docs. Docs are printed when an order is
based.

Marketing decided that user guides do not go with our 5,000 product.

The bulk of our documentation is internal, for installation,
maintenance, troubleshooting, and used by certified product technicians
and service personnel and not the customer.

And, the product and features continue to change right up until the GA
... so we really cannot send out what we have because there is always
that chance that some content changes significantly.

Cheers,

Sean

-----Original Message-----
From: John Posada [mailto:[EMAIL PROTECTED] 
Sent: Thursday, January 18, 2007 1:43 PM
To: Brierley, Sean; [email protected]
Subject: Re: [TCP] Using an internal blog for development updates

> ...For the last two major releases, our documentation was ready for 
> press before the product CDs were ready to ship.

Sean...doesn't that go without sayimg?

John Posada
Senior Technical Writer

"I think the problem, to be quite honest with you, is that you've never
actually known what the question is."


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