And, to follow up on my most recent reply, at the last place it couldn't. The product changed so significantly up to GA, and even the week following GA, that the user doc set had to ship late. I produced an online PDF that was maintained up-to-date and available for customer download, and online help projects were updated as part of the build.
And, the place before that we had no paper for customers, only online PDFs and help. And, the place before that ... well ... it all worked there and books were back from the printer for packaging with the product. Only translated documentation lagged. And, the place before that ... well ... it worked too. Books were back from the printer, no translation was done (dealers handled that on their own). And ... -----Original Message----- From: John Posada [mailto:[EMAIL PROTECTED] Sent: Thursday, January 18, 2007 1:43 PM To: Brierley, Sean; [email protected] Subject: Re: [TCP] Using an internal blog for development updates > ...For the last two major releases, our documentation was ready for > press before the product CDs were ready to ship. Sean...doesn't that go without sayimg? John Posada Senior Technical Writer "I think the problem, to be quite honest with you, is that you've never actually known what the question is." DISCLAIMER: Important Notice ************************************************* This e-mail may contain information that is confidential, privileged or otherwise protected from disclosure. If you are not an intended recipient of this e-mail, do not duplicate or redistribute it by any means. Please delete it and any attachments and notify the sender that you have received it in error. Unintended recipients are prohibited from taking action on the basis of information in this e-mail.E-mail messages may contain computer viruses or other defects, may not be accurately replicated on other systems, or may be intercepted, deleted or interfered with without the knowledge of the sender or the intended recipient. If you are not comfortable with the risks associated with e-mail messages, you may decide not to use e-mail to communicate with IPC. IPC reserves the right, to the extent and under circumstances permitted by applicable law, to retain, monitor and intercept e-mail messages to and from its systems. ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DITA West 2007--Use a discount code of "TECHCOMMPROS" to get a discount rate of $200 off the $800 price if you register before close of business January 15, 2007. http://www.travelthepath.com/conf/dita2007.shtml _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
