John Posada wrote on 03/09/2007 01:51:47 PM: > I think if you objected on the basis that the content disappears if > you mouse off the control for longer procedures, that this should be > enough to kill the idead.
Another objection that should single-handedly kill the idea of tooltips-only help is that it works only if the user already knows which control to use. Tool tips are fine if you're just curious about what some interface element does. But if you need to know how to perform a task and don't know which control to use (or even whether the software supports the functionality you're looking for), you need a searchable help file. Otherwise your only option is scoot your pointer all over the interface, hoping to stumble onto the right tool. Jane Lorenzen Senior Instructional Designer Consumer Markets Division Center for Learning 972-608-6198 Office 6400 Legacy Dr. Plano, TX 75024 USA ====================================================================== Confidentiality Notice: The information contained in and transmitted with this communication is strictly confidential, is intended only for the use of the intended recipient, and is the property of Countrywide Financial Corporation or its affiliates and subsidiaries. If you are not the intended recipient, you are hereby notified that any use of the information contained in or transmitted with the communication or dissemination, distribution, or copying of this communication is strictly prohibited by law. If you have received this communication in error, please immediately return this communication to the sender and delete the original message and any copy of it in your possession. ====================================================================== ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. DOCUMENTATION & TRAINING WEST 07: THE USER EXPERIENCE April 18-21, 2007 ~ Vancouver BC ~ Marriott Pinnacle ~ free city tour 40+ sessions * free workshops * free iPod offer * www.doctrain.com _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
