Richard and all, Most of our product management and product marketing team are on the road this week hence the lack of response from Adobe. We usually split up the list serve and forum responses amongst the team. I caught wind of this thread from someone else since I don't monitor this list serve.
I haven't read all the responses on this topic but this is what I can tell you right now. If anyone owns ANY PREVIOUS VERSION of RoboHelp, FrameMaker or Captivate you are eligible for a $999 upgrade to the Suite (technically this is really a 'cross-grade'). Just so you are clear on pricing this is what TCS pricing looks like in comparison to other Adobe Suites. Please note that since this is version 1 of TCS, a true "upgrade" isn't available right now. Sometimes folks refer to an upgrade as an "up-sell" or "cross-grade." Also, as Sue mentions below, since Adobe is a public company and we are international we need to adherea lot of SEC rules. This also applies to policies regarding pricing of upgrades and cross-grades. Product Price Upgrade From "Previous Suite Version" Upgrade (cross-grade)From a "non-Suite or individual application" Cost if Purchased separately Creative Suite 3 Design Premium $1,799 $599 $1799 $3844 Creative Suite 3 Design Standard $1,199 $399 $899 $2396 Creative Suite 3 Web Premium $1,599 $499 $1399 Don't know off hand Creative Suite 3 Web Standard $999 $399 $799 Don't know off hand Technical Communication Suite $1,599 Does not apply $999 $3592 Thanks, -MH -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Sue Heim Sent: Tuesday, November 13, 2007 10:03 AM To: Bill Swallow Cc: [email protected] Subject: Re: [TCP] Upgrade Anger to Tech Comm Suite. When you purchase a car, you know that a new model year is going to be available somewhere around the October timeframe. If you purchase a car in September, that's the chance you take. Sometimes, as in Bill's case, you don't have a choice (when blonde bimbo totalled my car, I had to buy a car right then!). Framemaker 8 was released in July. The official announcement by Adobe was July 23. That was quite a long time between the FM release and the TCS release. As I said before, Adobe is bound by SEC rules and regulations regarding the announcement of releases. If you don't like the way they are required to do business, I'd suggest finding another tool or a vendor who is not a publicly traded company. They cannot announce a release during certain periods, and they (appear) to be following SEC guidelines correctly. ...sue ______________________________________________ Author Help files and create printed documentation with Doc-To-Help. New release adds Team Authoring Support, enhanced Web-based help technology and PDF output. Learn more at www.doctohelp.com/tcp. Interactive 3D Documentation Parts catalogs, animated instructions, and more. www.i3deverywhere.com _______________________________________________ Technical Communication Professionals Post a message to the list: email [EMAIL PROTECTED] Subscribe, unsubscribe, archives, account options, list info: http://techcommpros.com/mailman/listinfo/tcp_techcommpros.com Subscribe (email): send a blank message to [EMAIL PROTECTED] Unsubscribe (email): send a blank message to [EMAIL PROTECTED] Need help? Contact [EMAIL PROTECTED] Get the TCP whole experience! http://www.techcommpros.com
