Let¹s just say... I feel your pain! =) ---------------------------------------------- Bill Bell Asst. Technology Coordinator Monticello CUSD #25 Monticello, IL 61856 [email protected] ----------------------------------------------
On 8/24/10 9:47 AM, "Nancy Sullivan" <[email protected]> wrote: > First day of school for us yesterdaythis was one of my head-desk moments. > > Lab supervisor: The computers in the lab won¹t work. > Me: What specifically is wrong with them? > Lab supervisor: Well, there is some sort of installer running. (He knows this > because there is a big graphic on the screen that says ³STOP: Technical > Services is installing software on this machine. Do not turn it off or > restart. When the installer is finished, the computer will restart > automatically.²) > Me: That would be the installer that is putting your new software on the > machines. > Lab supervisor: But we need to use the computers. > Me: Why do you need to use the computers? > Lab supervisor: We need to use the new software. > Me: That is what is being installed on the computer now. The new software > won¹t be on the machines until the installer finishes. > Lab supervisor: OK. > > Ten minutes later > Lab supervisor: The computers still aren¹t working. > Me: Is the installer still running? > Lab supervisor: Yes. > Me: Your new software (CAD program and simulator) does take quite a while to > load. > Lab supervisor: Well, I thought it would be quicker if I just restarted the > computers. > Me: WHAT?!?! > Lab supervisor: I restarted the computers. I thought that would fix the > problem. > Me: There was no problem to ³fix.² Your new software was being installed. > Lab supervisor: But we couldn¹t log in. I figured I¹d just reboot them all so > we could log in, but that installer is running again. > Me: That¹s because it needs to install your new software before you can use > the software. You have to let the installer finish BEFORE you can use the > software. Don¹t turn them offlet the installer finish running. > Lab supervisor: OK. But we need to log on to use the new software. > Me (internally): AACK!!!! > > > > | Subscription info at http://www.tech-geeks.org |
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