PEBCAK = Problem Exists Between Chair And Keyboard (KAC=Keyboard And Chair)

I hadn't heard of PICNIC.  I like it.  :-)

Darin Hostetter
Technology Coordinator
Marshall School District

-----Original Message-----
From: [email protected] 
[mailto:[email protected]] On Behalf Of Eric Roemer
Sent: Tuesday, August 24, 2010 1:36 PM
To: Tech-Geeks Mailing List
Subject: Re: [tech-geeks] frustration of the day...AACK!

Never heard of that one (PEKBAC)...what does that stand for?

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>>> Mike Oliveri <[email protected]> 8/24/2010 1:27 pm >>>
PEBKAC is good, too.

Mike

On Aug 24, 2010, at 1:09 PM, Peterson, Lance wrote:

> I like “PICNIC”  Problem in Chair not in Computer, myself   J
>  
> Lance Peterson
> Rice Lake Area Schools
> Network Technician
>  
>  
>  
> From: [email protected]
[mailto:[email protected]] On Behalf Of Richard
Kasson
> Sent: Tuesday, August 24, 2010 1:01 PM
> To: 'Tech-Geeks Mailing List'
> Subject: Re: [tech-geeks] frustration of the day...AACK!
>  
> I guess I need to find the “ID10T” file I keep for all of these
things that go around.  We’ll have the TG version of the CDW
“Fred” book.
>  
> From: [email protected]
[mailto:[email protected]] On Behalf Of Jeremy
Rodebaugh
> Sent: Tuesday, August 24, 2010 12:19 PM
> To: Tech-Geeks Mailing List
> Subject: Re: [tech-geeks] frustration of the day...AACK!
>  
> My best complaint / request this year from a teacher…
>  
> Teacher: I need you to install the HS copier on my computer because
the JH Copier is not working.
> Me: Oh I’m sorry I didn’t realize the JH Copier had stopped
working.
> Teacher: Well nobody has put any paper in it this year.
>  
> From: [email protected]
[mailto:[email protected]] On Behalf Of K Lesko
> Sent: Tuesday, August 24, 2010 11:46 AM
> To: Tech-Geeks Mailing List
> Subject: Re: [tech-geeks] frustration of the day...AACK!
>  
> I can imagine your frustration in part because I too have been there
. . . but that was hilarious.  It is amazing how un-common common sense
is . . .
> 
> On Tue, Aug 24, 2010 at 11:43 AM, Nancy Sullivan
<[email protected]> wrote:
> It certainly felt like a bad comedy routine. :P
>  
> From: [email protected]
[mailto:[email protected]] On Behalf Of Chris
McMahon
> Sent: Tuesday, August 24, 2010 11:39 AM
> 
> To: Tech-Geeks Mailing List
> Subject: Re: [tech-geeks] frustration of the day...AACK!
>  
> It's almost like a modern day who's on first?  or a chicken or the
egg argument.
> 
> On Tue, Aug 24, 2010 at 11:39 AM, Richard Kasson
<[email protected]> wrote:
> Jim,
> 
> You can say it.  I've done it twice today.
> 
> -----Original Message-----
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of Steele,
Thomas C
> Sent: Tuesday, August 24, 2010 10:50 AM
> To: Tech-Geeks Mailing List
> Subject: Re: [tech-geeks] frustration of the day...AACK!
> 
> Jim -
> 
> You can certainly use that last line - it just depends on when and
how it is
> used.  Whenever we have a system-wide event that requires me and/or
my staff
> to stay focused on the situation I always send an e-mail (assuming
the
> e-mail is working), put a notice up on the website and change my
voicemail
> asking staff NOT to call us until after the problem is resolved so
that we
> can focus all of our efforts on correcting the situation.  It takes
an extra
> 5 minutes but probably saves at least 20 minutes in phone calls and
> interruptions.  I also put a Do Not Disturb sign on my door.  Of
course
> there are always the handful that don't think the messages apply to
them...
> 
> Thomas C. Steele
> Technology Director
> Manteno CUSD #5
> 
> 
> 
> -----Original Message-----
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of JimHays
> Sent: Tuesday, August 24, 2010 10:21 AM
> To: Tech-Geeks Mailing List
> Subject: Re: [tech-geeks] frustration of the day...AACK!
> 
> I have had several moments like this in the past few days.
> 
> Teacher: "My files aren't on the server."
> Me: "That is because the server crashed and we are in the process of
> recovering the files and putting them on the temporary server as I
stated in
> the email that you received yesterday."
> Teacher: "But when I log in as you instructed on the temporary server
I
> still can't see my files."
> Me: "That is because they have not been recovered and copied to the
> temporary server. We are working on it now."
> Teacher: "When will you be done?"
> Me: "I will be done a whole lot faster if you would quit calling
every 5
> minutes."
> 
> Oh how I wish that I could actually say that last line.............
> 
> "RING!!!"
> 
> Another teacher - same question.
> 
> 
> 
> 
> Nancy Sullivan wrote:
> >
> > First day of school for us yesterday...this was one of my
head-desk
> moments.
> >
> > Lab supervisor: The computers in the lab won't work.
> >
> > Me: What specifically is wrong with them?
> >
> > Lab supervisor: Well, there is some sort of installer running. (He
> > knows this because there is a big graphic on the screen that says
> > "STOP: Technical Services is installing software on this machine.
Do
> > not turn it off or restart. When the installer is finished, the
> > computer will restart automatically.")
> >
> > Me: That would be the installer that is putting your new software
on
> > the machines.
> >
> > Lab supervisor: But we need to use the computers.
> >
> > Me: Why do you need to use the computers?
> >
> > Lab supervisor: We need to use the new software.
> >
> > Me: That is what is being installed on the computer now. The new
> > software won't be on the machines until the installer finishes.
> >
> > Lab supervisor: OK.
> >
> > Ten minutes later...
> >
> > Lab supervisor: The computers still aren't working.
> >
> > Me: Is the installer still running?
> >
> > Lab supervisor: Yes.
> >
> > Me: Your new software (CAD program and simulator) does take quite
a
> > while to load.
> >
> > Lab supervisor: Well, I thought it would be quicker if I just
> > restarted the computers.
> >
> > Me: WHAT?!?!
> >
> > Lab supervisor: I restarted the computers. I thought that would
fix
> > the problem.
> >
> > Me: There was no problem to "fix." Your new software was being
installed.
> >
> > Lab supervisor: But we couldn't log in. I figured I'd just reboot
them
> > all so we could log in, but that installer is running again.
> >
> > Me: That's because it needs to install your new software before
you
> > can use the software. You have to let the installer finish BEFORE
you
> > can use the software. Don't turn them off...let the installer
finish
> > running.
> >
> > Lab supervisor: OK. But we need to log on to use the new software.
> >
> > Me (internally): AACK!!!!
> >
> >
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> >
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> 
> -- 
> Chris McMahon
> Director of Technology
> Belleville Public School District #118
> 105 West A St.
> Belleville, IL  62220
> (618) 233-2830
> [email protected] 
> 
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>  
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THIS TRANSMISSION IS INTENDED AND RESTRICTED FOR USE BY THE ABOVE
ADDRESSEE ONLY. IT MAY CONTAIN CONFIDENTIAL AND/OR PRIVILEGED
INFORMATION EXEMPT FROM DISCLOSURE UNDER FEDERAL OR STATE LAW. 
IN THE EVENT SOME OTHER PERSON OR ENTITY RECEIVES THIS TRANSMISSION,
SAID RECIPIENT IS HEREBY NOTIFIED THAT ANY DISSEMINATION, DISTRIBUTION,
OR DUPLICATION OF THIS TRANSMISSION OR ITS CONTENTS IS PROHIBITED. 
IF YOU SHOULD RECEIVE THIS TRANSMISSION IN ERROR, PLEASE CALL WOODLAND
CUSD#5 IMMEDIATELY AT 815-672-5974, DELETE THE FILE FROM YOUR SYSTEM,
AND DESTROY ANY HARD COPIES OF THIS TRANSMISSION. 
THANK YOU.
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