Mine is AR and Star Reading.  We still use both on a Mac server and I told
the teachers on Friday that neither one would be ready until this Friday.
Yesterday and today I get IM'd and told as I'm walking down the hallway that
Star Reading is saying today is out of the date range to which I finally
sent out a broadcast IM stating "As I said on Friday during the staff
meeting, AR and Star Reading will not be ready until this Friday".  I don't
know why they are so anxious to use the thing anyway, there are only I think
3 teachers that still actually use AR and Star during the year.

Russ Gowin
System Administrator
Technology Specialist
DeLand-Weldon CUSD #57
304 E. Illinois Route 10
DeLand, IL 61839
217-736-2311 


-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of JimHays
Sent: Tuesday, August 24, 2010 10:21 AM
To: Tech-Geeks Mailing List
Subject: Re: [tech-geeks] frustration of the day...AACK!

I have had several moments like this in the past few days.

Teacher: "My files aren't on the server."
Me: "That is because the server crashed and we are in the process of 
recovering the files and putting them on the temporary server as I 
stated in the email that you received yesterday."
Teacher: "But when I log in as you instructed on the temporary server I 
still can't see my files."
Me: "That is because they have not been recovered and copied to the 
temporary server. We are working on it now."
Teacher: "When will you be done?"
Me: "I will be done a whole lot faster if you would quit calling every 5 
minutes."

Oh how I wish that I could actually say that last line.............

"RING!!!"

Another teacher - same question.




Nancy Sullivan wrote:
>
> First day of school for us yesterday.this was one of my head-desk moments.
>
> Lab supervisor: The computers in the lab won't work.
>
> Me: What specifically is wrong with them?
>
> Lab supervisor: Well, there is some sort of installer running. (He 
> knows this because there is a big graphic on the screen that says 
> "STOP: Technical Services is installing software on this machine. Do 
> not turn it off or restart. When the installer is finished, the 
> computer will restart automatically.")
>
> Me: That would be the installer that is putting your new software on 
> the machines.
>
> Lab supervisor: But we need to use the computers.
>
> Me: Why do you need to use the computers?
>
> Lab supervisor: We need to use the new software.
>
> Me: That is what is being installed on the computer now. The new 
> software won't be on the machines until the installer finishes.
>
> Lab supervisor: OK.
>
> Ten minutes later.
>
> Lab supervisor: The computers still aren't working.
>
> Me: Is the installer still running?
>
> Lab supervisor: Yes.
>
> Me: Your new software (CAD program and simulator) does take quite a 
> while to load.
>
> Lab supervisor: Well, I thought it would be quicker if I just 
> restarted the computers.
>
> Me: WHAT?!?!
>
> Lab supervisor: I restarted the computers. I thought that would fix 
> the problem.
>
> Me: There was no problem to "fix." Your new software was being installed.
>
> Lab supervisor: But we couldn't log in. I figured I'd just reboot them 
> all so we could log in, but that installer is running again.
>
> Me: That's because it needs to install your new software before you 
> can use the software. You have to let the installer finish BEFORE you 
> can use the software. Don't turn them off.let the installer finish 
> running.
>
> Lab supervisor: OK. But we need to log on to use the new software.
>
> Me (internally): AACK!!!!
>
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