Apparently HP's Universal Printer drivers are very poorly written and cause a lot of problems. We have been fighting major issues with Windows 7 and Vista machines all day because of them. It seems that HP no longer has model-specific print drivers for Vista and Win7 - at least for several printer models - so you are pretty much stuck with the universal drivers.
The problem we are facing today is that we have different versions of the HP Universal Printer Drivers in use across the district. When you attempt to connect to a network printer that has a different driver installed than the HP Universal Driver on the workstation, then it comes up with an error and will not add the printer. So far the only way we have found to correct this is to go back and remove the print drivers from the workstation and allow it to re-install (plus make sure all the print servers have the identical version of the HP Universal Driver). I'm about ready to yank out all of our HP printers!!! -TS Thomas C. Steele Technology Director Manteno CUSD #5 -----Original Message----- From: tech-geeks-boun...@tech-geeks.org [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Mike Doney Sent: Wednesday, August 25, 2010 1:29 PM To: Tech-Geeks Mailing List Subject: Re: [tech-geeks] Skyward PAC users We use Skyward through Terminal Services extensively, and had this issue about 6 months to a year ago. What we found was that any universal print drivers, especially from HP, have a tendency to wreak havoc on printing from Skyward in Terminal Services. Once we eliminated those universal drivers from our setup, as well as making sure all our drivers were Microsoft certified, the printing problems decreased dramatically. Mike -----Original Message----- From: tech-geeks-boun...@tech-geeks.org [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Gerry Mattix-Wand Sent: Wednesday, August 25, 2010 12:45 PM To: tech-geeks@tech-geeks.org Subject: Re: [tech-geeks] Skyward PAC users we have the Skyprintrtf.exe "lock up" our servers from time to time. Never regular enough to know exactly what is causing it. Skyward tech support says it is the result of a Microsoft Printing update. I usually kill the process and restart spoolsrv service and that seems to take care of it. -gerry Gerry Mattix-Wand Director of Educational Technology East Alton-Wood River H.S. Wood River, IL 62095 (618) 254-3151 x555 >>> "Steele, Thomas C" 08/25/10 12:29 PM >>> We don't have much running on terminal servers but we were seeing something similar on Windows 7 machines with UAC turned on. Once we turned off UAC things seemed to improve. Though UAC is probably not the issue with your terminal server clients, perhaps it is related to a security issue that is preventing the skyprint process from accessing something it needs? -TS Thomas C. Steele Technology Director Manteno CUSD #5 -----Original Message----- From: tech-geeks-boun...@tech-geeks.org [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Brian Tobin Sent: Wednesday, August 25, 2010 11:57 AM To: tech-geeks@tech-geeks.org Subject: [tech-geeks] Skyward PAC users Anyone notice that skyprintrtf.exe is using up 100% of the processor when someone prints in their terminal server? Brian Tobin DeKalb Community Unit School District 428 901 s 4th st DeKalb, IL 60115 brian.to...@dist428.org ilfastpi...@gmail.com W815.754.2284 M302.468.6246 | Subscription info at http://www.tech-geeks.org | Subscription info at | http://www.tech-geeks.org | | Subscription info at http://www.tech-geeks.org | ________________________________ This electronic mail is copyrighted by Community Unit School District #205, Galesburg, Illinois USA. Unauthorized dissemination or duplication of it is prohibited. Violators of copyright/confidentiality laws may be prosecuted. | Subscription info at http://www.tech-geeks.org | | Subscription info at http://www.tech-geeks.org |
