Deepfreeze or antivirus on the machines? -Heath Henderson
On Sep 8, 2010, at 4:15 PM, "Randal Stowell" <[email protected]> wrote: > Greetings! > > About 12 months ago, we began having issues when connecting USB devices to > our laptops and desktop PC's. It didn't matter if the device was a USB > Mouse, USB Keyboard, Flash Drive, etc, and the hardware mfg did not make a > difference either (we have Dells, HP's, homegrown units, etc). The connected > devices were not recognized immediately, and the resolution was to open the > Device Manager, right click on the problem device, and update the driver. > Unfortunately, this would happen every time the machine was restarted or a > different user logged in. With over 4300 students in our district, you can > imagine the man hours spent supporting this effort. We have researched this > problem on the Internet and still have not resolved this issue. > > Has anyone encountered this problem? We would really appreciate your input. > > Best Regards, > > > Randal D. Stowell > District Technology Network Engineer > District 118 Technology Department - Service is our Business! > Wauconda CUSD 118 > 555 North Main Street > Wauconda, IL 60084 > office: (847) 526-6611 x167 > cell: (224) 587-3080 > [email protected] > > _______________________________________________________________________________________ > > "This message is intended solely for the use of the individual or entity to > which it is addressed and may contain information that is privileged, > confidential, and exempt from disclosure under applicable law. If the reader > of this message is not the intended recipient, or the employee or agent > responsible for delivering this message to the intended recipient, you are > hereby notified that any dissemination, distribution, or copying of this > communication is strictly prohibited. If you have received this communication > in error, please notify me immediately by telephone, and return the original > message to me at the above address via the United States Postal Service. > Thank You." > > | Subscription info at http://www.tech-geeks.org |
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