Deepfreeze or antivirus on the machines?

-Heath Henderson

On Sep 8, 2010, at 4:15 PM, "Randal Stowell" <[email protected]> wrote:

> Greetings!
>  
> About 12 months ago, we began having issues when connecting USB devices to 
> our laptops and desktop PC's.  It didn't matter if the device was a USB 
> Mouse, USB Keyboard, Flash Drive, etc, and the hardware mfg did not make a 
> difference either (we have Dells, HP's, homegrown units, etc).  The connected 
> devices were not recognized immediately, and the resolution was to open the 
> Device Manager, right click on the problem device, and update the driver.  
> Unfortunately, this would happen every time the machine was restarted or a 
> different user logged in.  With over 4300 students in our district, you can 
> imagine the man hours spent supporting this effort.  We have researched this 
> problem on the Internet and still have not resolved this issue.
>  
> Has anyone encountered this problem?  We would really appreciate your input.
>  
> Best Regards,
>  
>  
> Randal D. Stowell
> District Technology Network Engineer
> District 118 Technology Department - Service is our Business!
> Wauconda CUSD 118
> 555 North Main Street
> Wauconda, IL 60084
> office: (847) 526-6611 x167
> cell: (224) 587-3080
> [email protected]
> 
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