On Wed, 8 Sep 2010, Randal Stowell <[email protected]> wrote:
Greetings!
About 12 months ago, we began having issues when connecting USB devices to our laptops and desktop PC's. It didn't matter if the device was a USB Mouse, USB Keyboard, Flash Drive, etc, and the hardware mfg did not make a difference either (we have Dells, HP's, homegrown units, etc). The connected devices were not recognized immediately, and the resolution was to open the Device Manager, right click on the problem device, and update the driver. Unfortunately, this would happen every time the machine was restarted or a different user logged in. With over 4300 students in our district, you can imagine the man hours spent supporting this effort. We have researched this problem on the Internet and still have not resolved this issue. Has anyone encountered this problem? We would really appreciate your input. Best Regards, Randal D. Stowell
Are the machines running a Microsoft OS? If so, I would contact Microsoft and ask for help. If the machines are running a free Unix, I'd file a bug report. If you do not get satisfaction quickly, I'd then hire a good repairman. oo--JS.
District Technology Network Engineer District 118 Technology Department - Service is our Business! Wauconda CUSD 118 555 North Main Street Wauconda, IL 60084 office: (847) 526-6611 x167 cell: (224) 587-3080 [email protected] `>_____________________________________________________________________________________ "This message is intended solely for the use of the individual or entity to which it is addressed and may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering this message to the intended recipient, you are hereby notified that any dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately by telephone, and return the original message to me at the above address via the United States Postal Service. Thank You."
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