Is the same student logging into the same user account that they locked up on a 
server? Even though the session is locked, it may still be active on the 
server. 

If so Firefox only allows one session per user. We found this out with 
NComputing terminals and remote desktops on Windows servers. If this is the 
case you can either close the locked session, or at least the instance of 
Firefox in that session, or open a different browser. 




Charles Kinsella 
Technology Director 
Dixon Public Schools 
ckinse...@dixonschools.org 
(815) 284-7725 








I received this email from a teacher who uses the lab the most for Apex. She 
says: In the lab 

1. multiple times a day on multiple computers the mouse or keyboard will 
suddenly stop working. I have the students then hard boot or move to another 
computer, but then they are unable to login and use apex because mozilla tells 
them that "firefox is already running". This happens to at least 2 students a 
class period and it causes the students to not be able to work. 



Any ideas? I have zero at this point. Oh, I understand the FF already running 
part. I mean the why the keyboards and mice suddenly freeze up. 



Richard G. Haffer 

ROE46 


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