Speakerphone and video tape the "customer service" of DTV. Youtube seems to draw the attention of the customer service world these days! "You're call may be monitored for quality assurance"
On Mon, Oct 18, 2010 at 11:23 AM, Richard Kasson <rkas...@valmeyerk12.org> wrote: > They may lose Fox altogether in November. > > -----Original Message----- > From: tech-geeks-boun...@tech-geeks.org > [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of Scott Walthes > Sent: Monday, October 18, 2010 10:53 AM > To: Tech-Geeks Mailing List > Subject: Re: [tech-geeks] OT - Vent > > Unless you want to watch FoxSports, FX, or National Geographic because then > you're hosed! > > > > Scott A. Walthes | Director of Technology Madison County ROE | 200 Clay > St | Edwardsville IL 62025 > 618.296.6446 | http://www.roe41.org/ > > -----Original Message----- > From: tech-geeks-boun...@tech-geeks.org > [mailto:tech-geeks-boun...@tech-geeks.org] On Behalf Of JimHays > Sent: Monday, October 18, 2010 10:57 AM > To: Tech-Geeks Mailing List > Subject: Re: [tech-geeks] OT - Vent > > And how fast did you call Dish Network? > > I suppose you are out in the country and cable is not an option. > > > > Jeremy Rodebaugh wrote: >> >> Does anybody else feel like the worst part of moving is actually >> having to deal with the local Cable/Satellite/Internet services or >> lack of service I mean??? >> >> I've waited three weeks for a certain satellite company (cough Direct >> TV)... The big day was here today, I had taken a half day off work and >> was waiting for my installers when I get the dreaded call. An >> automated call no less asking me to reschedule on the next available >> date two weeks from now. I'm obviously a little angry so I wait 30 >> minutes to get to an actual human. The poor customer service lady >> passes me on to a supervisor who begins to tell me my local office >> doesn't have any HD receivers available at this time but they will >> credit me $50 for me inconvenience. At this point I'm fuming. I've >> already waited three weeks, I've taken half a day off work, and now I >> have to wait another two at least and take more time off work. I >> simply ask can't you just come out, install the dish with a regular >> receiver, and then come back when the HD receivers when they come in. >> Her response was no we cannot send a technician out to your house >> twice. Seriously? At which point I said cancel my entire order, which >> she did and says have a great day. I was blown away. Oh well. >> >> ---------------------------------------------------------------------- >> -- >> >> | Subscription info at http://www.tech-geeks.org | > > | Subscription info at http://www.tech-geeks.org | Subscription info at > | http://www.tech-geeks.org | > > | Subscription info at http://www.tech-geeks.org | > -- "Don't ask yourself what the world needs. Ask yourself what makes you come alive and then go do that. Because what the world needs is people who have come alive." -Dr. Howard Thurman ****************************** Aaron Keith Hackney aa...@aaronkeithstudios.com Cell 210.325.2196 ****************************** | Subscription info at http://www.tech-geeks.org |
