On 5/4/10 10:17 PM, Matt Lawrence wrote:
> On Tue, 4 May 2010, Tom Limoncelli wrote:
>
>>
>> A better question is, "How do I convince this other coworker that I'm right?"
>
> No.  I don't give a damn about him any more.  I care about convincing
> management what the "best practices" are.

Methinks convincing him or at least getting him to the point where he'll 
listen to your newfangled ways, will help you in the long run of 
convincing management.  I can only guestimate based on what you stated 
in your original email, but if the customer universally hates him, yet 
he's still supporting that customer then it sounds like management likes 
him enough to tolerate the situation.

And if he's been there long enough management will most likely listen to 
his suggestions/support of change more readily than they will from the 
'new guy'.

I would go with the approach that Tom mentions of trying to get buy in 
from the other admin.  He may become a powerful ally in your endeavors.


>
>> The answer is: You can't.  Some people can't be talked into a better
>> solution.  However, if you provide an easier solution they'll switch
>> to it out of laziness.  Laziness is the strongest force in the
>> universe.
>
> Not when dealing with old time Solaris admins.  They'll continue to do
> things the hard way just to spite the current crop of non-Solaris unix
> admins.  It is a really annoying phenomenon.
>

Butterflies? http://xkcd.com/378/

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