Boom boom! What a post Gordon! Amen to it! 

Kind regards,

Jackie Brown
Twitter: @thebrownsplace
Skype: Thejackmate

-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Gordon Smith
Sent: 03 January 2014 19:27
To: Techno-Chat ... Technology Enthusiasm!
Subject: Re: App Evaluation: Seeing Eye GPS: Three Organizations,One Stellar
Effort! - AccessWorldR - November 2013

Hi Jackie

I totally agree with you on this.  Actually, the SMA policy which Freedom
Scientific, GW Micro, Dolphin Computer Access and others employ is probably
questionable under UK law but, as the originating company is not bound by
that legislation, their dealerships get away with it.

As for the resetting of tokens being open to piracy, that’s true in a way.
But let me tell you something.  Duxbury Systems don’t seem to be doing too
badly and they use that technique.  I have used DBT for over 10 years now,
and I find their upgrades policies to be most fair.  When Duxbury Inc.
issues a new release, it’s packed with features.  Those features are not the
bells and whistles we see in Jaws, Window-Eyes and even Hal/Supernova.
Actually I find Supernova to be a very over-rated product in itself.  I own
a current copy because I must, my livelihood dictates that I have the source
material available to tutor others.  By others, I mean colleagues and pupils
alike in the Primary school where I am now employed.  I’m expected to know
how to use all of these accessibility products and I must not be found
wanting in that regard.

Suffice it to say that I’m fairly conversant with VoiceOver on Apple’s
platform.  :)

I’m even quite so with GW Micro’s Window-Eyes. :)

I am also I would venture to suggest fully conversant with Hal/Supernova.
That said, a trained monkey wouldn’t find it too difficult to become
conversant with those products. ;-)

My next nut to crack is Jaws.  I freely admit that at this point I probably
have quite a lot to learn in that respect.  I also know though that I will
be the “proud”, (maybe not) owner of a Jaws license within as many days as
it takes Sight And Sound to get their proverbial fingers out and deliver me
my ordered copy, courtesy of Access To Work.

Oh yes, and I almost forgot to mention those good folks at Serotek.  They
don’t charge a bean for upgrading if you’ve bought their screen-reader or
their other applications such as DocuScan Plus for Mac and PC.  If those
organisations can do it, why can’t Freedom, GW and Dolphin?  I really wish
that the US and EU legislators would get it together with Witch, and
whatever the US equivalent organisation is called, and really do something
to rebut these companies to prevent them from acting like proverbial
bandits.  Dick Turpin would have been proud to be associated with any of
them.  I’m sure you’ve heard the old joke Jackie, but I’ll very quickly
reprieve it from the archives of not that funny but, often, appropriate
humour:
Q.  What did the director of Freedom Scientific say when he was accosted in
the UK by an angry customer demanding his money back?
A.  “I’m the ghost of David Crocket … this Pound note stays in my pocket!”
;-)

OK, yes, I know, it’s outdated, but you get the idea I’m sure.  Oh yes, and
I’m not Freedom-bashing, not specifically anyway.  I just happen to think
that their practices and procedures are in need of a consumer-friendly
overhaul.  Perhaps that would help to restore their increasingly precarious
position within the field of assistive accessibility.  After all, NVDA now
has some highly skilled programmers supporting it, and actually given that
the software is being developed actively, and given that all they ask is a
donation now and then, it’s darn good value for money.  I have frequently
said my piece in our groups regarding Australians.  Well, not all of them,
but some of them.  I really dislike their totally false but high sounding
self-importance is terms of global leadership etc.  They seem to believe
also that they are a class or two above everybody else, again, totally
false.  However, I have to give the developers of NVDA a great deal of
credit for what they are seeking to achieve.  They have turned what was once
a very inferior product into a very viable option to the others in its class
and on its platform.  Indeed, I personally helped the head of the Visually
Impaired department at the King’s Academy in Middlesbrough to remove Jaws
from every computer on their network, after he took office in September of
2012.  We told Freedom Scientific what they could do with their highly
over-priced site license.  We removed it as I say not only from the desktop
machines, but also from every single school-owned laptop.  We replaced it
with NVDA which is now the standard in not only that school but an
increasing number of others with similarly forward-thinking and financially
squeezed heads of department within the UK.  I have lobbied quite a few of
them to the effect that their budgets are being squeezed tighter and tighter
with every passing year by central government and local councils alike.  It
is time that more of them got the message, and now that seems to be
happening.  I work for one such head of department and she trusts my
judgement, so she told me in an E-Mail just this morning.  We don’t have
Jaws at work, simply because the money isn’t there and in any case, well,
I’ve said it all already.

But yes, the remaining budget needs to be spent not on lining the pockets of
those who walk on the stratospheric moon, but on the education of our
clients, the children we so loyally serve.  We are there to provide for
their academic needs, not, as I say, to help the rich get richer!  Jill, my
boss, and I both believe that the children are our number 1 concern and
priority.  I honestly believe we can, after all, change the world.  What a
different place the world would be if only others took a similarly
courageous stance.  I refer to both private individuals and others, in
education and even commerce, the world over.  What, I wonder, would Freedom
Scientific and its fat cat proprietors do then?

But to elude just for a moment back to the point I made earlier, or rather,
my speculative point, In other words, Sight And Sound won’t be able to
smugly rely on their several thousand Pound contributions to their economy
for much longer.  I’ll tell you something else as well.  I have reason to
believe that Sight And Sound may be in some degree of financial difficulty.
I can’t say much more on that one on list, but it wouldn’t surprise me in
the least if we were to see some radical change in dealerships in the second
or third quarter of this year.

Anyway, rant over.  In summary Jackie, well said, and it would seem that you
and I have much in common in terms of our views regarding assistive
technologies.

Kind regards

<--- Gordon Smith --->

<[email protected]>

Information Technology Accessibility Consultant;
Providing Help & Support To Young People LivingWith Visual Impairment, plus
Braille Transcription services.

On 15 Dec 2013, at 10:53, Jackie Brown <[email protected]>
wrote:

I agree with your comments regarding Freedom and their practices.  I have
had enough of paying £125 every two releases of a product that is just full
of bells and whistles most people don't use in their day-to-day lives.  The
argument Freedomites use is that R and D costs a lot of money, which is why
they charge what they do for their updates.  But I started my JAWS journey
from 3.2 in 1999.  Since then, I could have bought the product over and over
with the outlay I have put into it, and that is only me, one individual
among thousands.  The worst bit of it all is that if you choose to skip an
upgrade for whatever reason, there is no margin for doing so with Freedom,
you are just penalised and pay more next time you upgrade.  In fairness to
K1000, if you jump from say version 5 to version 13, you are only charged
the same amount you would need to fork out for if you moved from version 12
to 13.  In my view at least, this is fairer.

And on the subject of the Freedom ILM system, you can't even send your token
back to the Internet, even though there is an icon to do it within JAWS.
How ridiculous is that?  I used to use a Braille translation package called
Braille Maker, and whenever I was doing maintenance to my computer, I would
send its only token back to the server to protect it from being corrupted.
Once I had done the necessary and obligatory cleanups, I retrieved it.  Why
can't Freedom be like that?  I asked Eric Damary about it once, and he said
they had decided not to allow this method because it was open to piracy!


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