I would contact the guys at http://forum.dropbox.com as the dropbox devs read and respond to stuff there a lot faster then you might get a responce here..
In the mean time did you check that all updates were applied, that it was going through yoru firewall? I assume you did but it never hurts to be sure. Again contact http://forums.dropbox.com and if tha tlink frails take the s out of forums Take care. On Apr 11, 2014, at 7:08 AM, Christopher gilland <[email protected]> wrote: > OK, I, am about ready? to, freaking scream! Take the word freaking and > change it as you will! I really don't understand this, but for some bizarre > reason, for about the past 3 or 4 months, I've not been able to connect to my > Dropbox account on my Windows XP machine. I understand xp isn't supported > anymore by MS, please don't give me that pet talk. This is an older system, > and it can't be upgraded due to certain hardware limitations. Anyway, the > point is, someone said the open SSL heartbeat bug exploit might be what is > causing me to not be able to connect. The thing is, I can connect fine! on > my mac, all my I O S devices connect fine, my Android devices work fine, etc. > I even can go on the questionable pc into either I E, or firefox, and log > into the web site itself with absolutely no problem. Needless to say, I'm > totally perplexed as to why on earth this is happening. I did indeed try to > uninstall and reinstall and it did no good. I checked my virus scanner, > Microsof t Security Essentials, and no malware/spyware/viruses were found. I disabled the scanner temporarily to see if it was blocking things, no good. I checked online and got the ports which Dropbox uses, and made sure they were open in my router's firewall, and they were. I enabled DMZ on my router just in case that would help unblock things which it didn't. I've gone into revo uninstaller and removed Dropbox and then reinstalled it to no good. I've manually gone into regedit and removed all keys and values related to Dropbox. I deleted the application data\dropbox folder from my user folder, with no help. I've created a new user account under Windows xp, to see if something was corrupted in my user settings, and that did no good. I used the command line and followed the Dropbox online help docs to reset my Dropbox permissions, and it did no good. I unlinked this pc from my Dropbox account via the web site under account, settings, security, and it did no good. I've used my windows xp CD and ran a sfc /fixall just in case some files had gotten dammaged, and it did no good. I even ran a setup repair by booting to the xp disk, hitting enter at the first welcome screen, F8 to accept the license, highlighting the Windows C drive partition, then hitting R for repair. That neither did any good. All my tests are coming back that my pc is in good health. So what the blue flying hell is going on! Pardon my language. When I wrote Dropbox support, they were befuddled. They have no idea, and frankly, the rep who wrote me back said that over half the things I did, they didn't even know what the heck they were or what I was talking about, and that I was way over their head. When I told them I've been down for this long, but since my other devices could connect, I'd just been dealing with it, but could I maybe get a refund, since I pay for the service, they refused and told me it's not their problem, and told me to just format my machine, and in th eir word, quit botherring them. those were literally their words, not mine. Quit? botherring us! Suffice it to say, I'm not impressed, and probably will be cancelling my Dropbox service if they can't get their crap together. Someone again, in case I've not said so already, mentioned it could be that open ssl heartbeat bug, but do you really think so since everything else is working fine on all my other systems? > > Chris. > > ======================================= > > The Techno-Chat E-Mail forum is guaranteed malware, spyware, Trojan, virus > and worm-free > > To modify your subscription options, please visit for forum's dedicated web > pages located at > http://mail.tft-bbs.co.uk/mailman/listinfo/techno-chat > > You can find an archive of all messages posted to the Techno-Chat group at > either of the following websites: > > http://mail.tft-bbs.co.uk/pipermail/techno-chat/index.html > > Or: > <http://www.mail-archive.com/[email protected]> > you may also subscribe to this list via RSS. The feed is at: > <http://www.mail-archive.com/[email protected]/maillist.xml> > > --------------------------------------- ======================================= The Techno-Chat E-Mail forum is guaranteed malware, spyware, Trojan, virus and worm-free To modify your subscription options, please visit for forum's dedicated web pages located at http://mail.tft-bbs.co.uk/mailman/listinfo/techno-chat You can find an archive of all messages posted to the Techno-Chat group at either of the following websites: http://mail.tft-bbs.co.uk/pipermail/techno-chat/index.html Or: <http://www.mail-archive.com/[email protected]> you may also subscribe to this list via RSS. The feed is at: <http://www.mail-archive.com/[email protected]/maillist.xml> ---------------------------------------
