Sarah, I use all of the screen readers basically, as with me being an
independent A.T trainer, I have to be up to speed with all of them, and how
they work. All this being said however, JAWS is my primary choice, and NVDA
definitely my second.
Chris.
----- Original Message -----
From: "Sarah k Alawami" <[email protected]>
To: "Technology Enthusiasm Restricted To" <[email protected]>
Sent: Saturday, April 12, 2014 4:21 PM
Subject: Re: Dropbox driving me absolute bonkers!
I can't recall what screen reader you are using but there is a discussipoon
on the nvda dev list regarding nvda and dropbox and windws 8. when the time
comes I'll post revelent quotes from the thread.
Take care.
On Apr 11, 2014, at 7:47 PM, Christopher-Mark Gilland
<[email protected]> wrote:
OK Sarah, I actually just got done reformatting the machine. I wonder if
my issue was more serious than just DB not working correctly. I'll send
a message to the forums provided that it doesn't work now. We'll know
soon enough.
Chris.
----- Original Message ----- From: "Sarah k Alawami" <[email protected]>
To: "Technology Enthusiasm Restricted To" <[email protected]>
Sent: Friday, April 11, 2014 5:49 PM
Subject: Re: Dropbox driving me absolute bonkers!
I would contact the guys at http://forum.dropbox.com as the dropbox devs
read and respond to stuff there a lot faster then you might get a
responce here..
In the mean time did you check that all updates were applied, that it
was going through yoru firewall? I assume you did but it never hurts to
be sure. Again contact http://forums.dropbox.com and if tha tlink
frails take the s out of forums
Take care.
On Apr 11, 2014, at 7:08 AM, Christopher gilland
<[email protected]> wrote:
OK, I, am about ready? to, freaking scream! Take the word freaking and
change it as you will! I really don't understand this, but for some
bizarre reason, for about the past 3 or 4 months, I've not been able to
connect to my Dropbox account on my Windows XP machine. I understand
xp isn't supported anymore by MS, please don't give me that pet talk.
This is an older system, and it can't be upgraded due to certain
hardware limitations. Anyway, the point is, someone said the open SSL
heartbeat bug exploit might be what is causing me to not be able to
connect. The thing is, I can connect fine! on my mac, all my I O S
devices connect fine, my Android devices work fine, etc. I even can go
on the questionable pc into either I E, or firefox, and log into the
web site itself with absolutely no problem. Needless to say, I'm
totally perplexed as to why on earth this is happening. I did indeed
try to uninstall and reinstall and it did no good. I checked my virus
scanner, Micros
of
t Security Essentials, and no malware/spyware/viruses were found. I
disabled the scanner temporarily to see if it was blocking things, no
good. I checked online and got the ports which Dropbox uses, and made
sure they were open in my router's firewall, and they were. I enabled
DMZ on my router just in case that would help unblock things which it
didn't. I've gone into revo uninstaller and removed Dropbox and then
reinstalled it to no good. I've manually gone into regedit and removed
all keys and values related to Dropbox. I deleted the application
data\dropbox folder from my user folder, with no help. I've created a
new user account under Windows xp, to see if something was corrupted in
my user settings, and that did no good. I used the command line and
followed the Dropbox online help docs to reset my Dropbox permissions,
and it did no good. I unlinked this pc from my Dropbox account via the
web site under account, settings, security, and it did no good. I've
used
my windows xp CD and ran a sfc /fixall just in case some files had
gotten dammaged, and it did no good. I even ran a setup repair by
booting to the xp disk, hitting enter at the first welcome screen, F8 to
accept the license, highlighting the Windows C drive partition, then
hitting R for repair. That neither did any good. All my tests are
coming back that my pc is in good health. So what the blue flying hell
is going on! Pardon my language. When I wrote Dropbox support, they
were befuddled. They have no idea, and frankly, the rep who wrote me
back said that over half the things I did, they didn't even know what
the heck they were or what I was talking about, and that I was way over
their head. When I told them I've been down for this long, but since my
other devices could connect, I'd just been dealing with it, but could I
maybe get a refund, since I pay for the service, they refused and told
me it's not their problem, and told me to just format my machine, and in
th
eir word, quit botherring them. those were literally their words, not
mine. Quit? botherring us! Suffice it to say, I'm not impressed, and
probably will be cancelling my Dropbox service if they can't get their
crap together. Someone again, in case I've not said so already,
mentioned it could be that open ssl heartbeat bug, but do you really
think so since everything else is working fine on all my other systems?
Chris.
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