Posts to this list will turn up on google and probably others. Wayne Vanaman Omega Electronics 6904 W Fairfield Dr Pensacola, Fl. 32506-3310
[EMAIL PROTECTED] WWW.PensacolaTVRepair.Com 850-456-5995 voice 850-458-6369 fax ----- Original Message ----- From: "larry" <[EMAIL PROTECTED]> To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> Sent: Monday, April 05, 2004 9:48 AM Subject: Re: [Techs] LeRoy's demise...was...: Fixed..NAP HD2717C101 27B800,no video..(was vertical problem) > this is not directed to any special person, just my thoughts. > Is this list secure, or can anyone search google and find > these messages. > I don t use parts from old tv's unless the customer authorizes > it. which I seldom do, because new parts are so cheap now, and > the old parts are questionable quality, such as IC s, > flybacks, etc. > Disposing of a customers junk is not too easy, if you want to > be legal. > registered letters, etc. > i have saved a few tvs I felt were just too good to junk, but > after sitting for a year collecting dust , I end up junking > them any way. > i hate to go back to a set i already gave up on. lol > We charge for estimates, when we didnt , we got junk that some > picked off the curb, and would not spend much to repair, > because the felt it was near worthless. > i can usually sell a repair easier than a used tv. > the original owner seems to value their tv more than a > stranger would. > Please remember, this may not be a private list, > and someones customer may be reading this, and assume we all > the same. > Just my thoughts, > Larry > > > > > > Intrepid Video Support wrote: > > Joe, > > I hope you have that in writing that the customer signs and you have checked with your local laws. > > You can't just automatically make a set yours. There is a lawful procedure to follow. > > > > Jeff Dougherty > > Intrepid Video TV/VCR > > 263 S Front St > > Steelton PA 17113 > > fax...717-564-4952 > > www.intrepid-video.com www.tech-repair.net > > > > ----- Original Message ----- > > From: "Joe Tech2004" <[EMAIL PROTECTED]> > > To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> > > Sent: Saturday, April 03, 2004 6:53 PM > > Subject: RE: [Techs] LeRoy's demise...was...: Fixed..NAP HD2717C101 27B800,no video..(was vertical > > problem) > > > > > > I've never ever had to worry about any units hanging around and waiting > > for custs approval or to pick up after repaired. Everything is known up > > front within a week at most. Never have to worry about contacting cust > > to pick up, it's either picked up within days after repair or given to > > me the moment they decide they don't want the repair. "joe" > > ================================= > > [EMAIL PROTECTED] From: [EMAIL PROTECTED] > > My customer's who get the coupons have already "proven" themselves by > > leaving an estimate fee on another unit. These are the people we want to > > come back and use our services. > > As I said. I think it was a great idea! It's the best of both worlds. > > It's not a completely free estimate but at the same time it has value to > > the customer and shows them that we appreciate their business. > > Heck Eugene, If I were a customer I wouldn't bring anything to you if > > you behave towards your customers as you behave on these lists. > > Mark Wentowski > > Perry Hill Electronics > > 3836 Harrison Rd. > > Montgomery AL 36109 > > phone: (334)279-5622 > > fax: (334)273-9050 > > [EMAIL PROTECTED] > > ================================= > > From: [EMAIL PROTECTED] > > [mailto:[EMAIL PROTECTED] Behalf Of Eugene Spooner================================= > > It is kinda like you say "Reasonable Expectations". The set > > that gets past my door HAS got to have a deposit or it's no deal at all > > and goes back out PDQ. > > For me here and don't know what it is in your area ; it is a > > "Legal" problem that when it is and legally got rid of it requires > > either one of two things - Certified Mail for one and wait 6 months is > > the other. So , if I am going to be bound by that - I WANT SOME LOOT for > > it all. If I get rid of it wrongfully ; I may end up paying $100.00 ( > > Law specifies minimum value is $100.00 regardless ) for it plus Court > > Costs ( $55.00 ) and I am not about to do $155.00 on a set that won't > > bring me over $50 profits after all is said and done. > > Effectively for DV sets ; I charge a $20.00 estimate fee for > > looking at it. I get $40.00 up front and if they do not come back for > > the 'refund' of $20.00 ; I use it up to pay for the Certified mail and > > disposal charges. Have started doing this as to kill Two Birds with one > > stone. I use the same Certified Mail to give notice of storage charges > > of $2.00 per day beginning the Day after the mailing of this Certified > > Mail. This came about because of a Peer of mine had bitterly complained > > about the Postal Service taking 3 MONTHS to deliver a certified mail on > > a Wide Screen. If he had that 'storage charges' in the mailing ; would > > have collected an additional $180.00 plus the repair bill of $330.00 on > > a set that he can sell for $600-$700 easy enough. Then the Owner can > > talk to the Postal Service about that.. Owner came by and ... > > As for the "Free Estimate" ; guess I do that and it is while > > the Customer is here and I advise him what it might cost and if he wants > > more specifics or OK's the repair guesstimates ; I GET that deposit > > before I take one screw out ! This is 'filtering' at the front to get > > rid of cheapskates or they are 'not serious'. This has been the sorest > > point with me followed by "Long Time" to pick up. NLA is next. > > Best: Eugene > > ================================= > > Mark Wentowski wrote: > > Hi Leroy and Jeff. I couldn't agree more. But in our market area and > > because of our overhead we do charge estimate fees but recently we've > > printed up some "free estimate" coupons. When a customer returns to pick > > up an unrepaired unit we give them a coupon. It is transferable so they > > can share it with their family or friends. So far it has worked out well > > and people aren't as likely to think that they've been ripped off. I > > thought it was a great idea. > > Mark Wentowski > > Perry Hill Electronics > > 3836 Harrison Rd. > > Montgomery AL 36109 > > phone: (334)279-5622 > > fax: (334)273-9050 > > [EMAIL PROTECTED] > > ================================= ================================= > > LeRoy, > > More power to you. No one has any business telling you how to run your > > business and it annoys me when > > other techs tell you NOT to give free estimates, to charge more, etc... > > Some of us have to use some creative selling techniques to bring in more > > business. > > I some times spend 15 minutes encouraging a customer to leave their set. > > When you have nothing to > > repair..you appreciate the ones that will leave their set and agree to a > > reasonable repair bill. > > Jeff Dougherty > > Intrepid Video TV/ > > Sent: Saturday, April 03, 2004 11:54 AM > > Subject: [Techs] Re: Fixed..NAP HD2717C101 27B800,no video..(was > > vertical > > problem) > > ================================= > > Hi Mark, and fellow techs. > > I just put FREE ESTIMATES back up on my outside sign,...and I don't want > > anybody to give me any sh*t about it. I've tried it BOTH ways, and I > > don't want to drive anymore of my customers to Wal-Mart any sooner then > > I have to. A FREE estimate is just THAT,...if they want a more precise > > diagnosis,...then they will still have to pay $1 per inch for the size > > of the screen. $20 for 19", $25 for 25-27", and $35 for 32-40". $50-100 > > for PTVs. > > I will also require the remote control to be brought in, to qualify for > > the FREE estimate. > > Cause I plan to repair, and sell them as used sets, and nobody wants to > > buy a used TV with out a remote control. I plan to sell them for 1/2 the > > price that Wal-Mart charges for a new one. After all, the junk they sell > > is not any better then a good used TV, that has been reconditioned > > properly. Of course,...that has to be part of my sales pitch. I will > > have to convence them of that. > > In cases where the set is obviously a junker, I won't even accept it to > > start with. I will give them an unreasonably high estimate, to > > discourage them from even leaving it at my facility. My plan is to get > > some of the BEST, repairable sets, before they junk them to buy new. I > > am certain that there are TOO many 25-35 inch sets, that are being > > junked, that could be fixed and sold at a profet. I am doing this > > because I am desperate. If I had many customers like the good ole > > days,...I would be more picky, but, things are getting scary around > > here. Dead, dead,...and more dead each day that passes. Hope things are > > better for you guys in your resective areas. You might say,...that I am > > making a final stab at it. Beat Wally World at their own game, and > > undercut them by 50%. HO, ho,.HA, ha, HE, he,..... > > ;-) > > LLW > > LeRoy Westlund > > > > > > _______________________________________________ > > Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. > > www.intrepid-video.com www.tech-repair.net > > Techs mailing list > > [EMAIL PROTECTED] > > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > > > > -- > Schneider TV & Electronic Inc. > 5415 N. Wooster ave. > Dover, Ohio 44622 www.geocities.com/schntv2000/ > 330-343-0768 FCC. first class & Extra class K8WLY > > > _______________________________________________ > Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. > www.intrepid-video.com www.tech-repair.net > Techs mailing list > [EMAIL PROTECTED] > http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com > _______________________________________________ Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. www.intrepid-video.com www.tech-repair.net Techs mailing list [EMAIL PROTECTED] http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
