Larry, This list is viewable by doing a Google search. I did this to make it easier to search our archives. Any message that goes through this list is viewable by the public. If many people have strong objections to this, it can be changed. There are still archives, but not as easy to search. I suggest not including your phone number or you will start getting calls from the general public. Jeff Dougherty Intrepid Video TV/VCR 263 S Front St Steelton PA 17113 fax...717-564-4952 www.intrepid-video.com www.tech-repair.net
----- Original Message ----- From: "larry" <[EMAIL PROTECTED]> To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> Sent: Monday, April 05, 2004 10:48 AM Subject: Re: [Techs] LeRoy's demise...was...: Fixed..NAP HD2717C101 27B800,no video..(was vertical problem) this is not directed to any special person, just my thoughts. Is this list secure, or can anyone search google and find these messages. I don t use parts from old tv's unless the customer authorizes it. which I seldom do, because new parts are so cheap now, and the old parts are questionable quality, such as IC s, flybacks, etc. Disposing of a customers junk is not too easy, if you want to be legal. registered letters, etc. i have saved a few tvs I felt were just too good to junk, but after sitting for a year collecting dust , I end up junking them any way. i hate to go back to a set i already gave up on. lol We charge for estimates, when we didnt , we got junk that some picked off the curb, and would not spend much to repair, because the felt it was near worthless. i can usually sell a repair easier than a used tv. the original owner seems to value their tv more than a stranger would. Please remember, this may not be a private list, and someones customer may be reading this, and assume we all the same. Just my thoughts, Larry Intrepid Video Support wrote: > Joe, > I hope you have that in writing that the customer signs and you have checked with > your local laws. > You can't just automatically make a set yours. There is a lawful procedure to follow. > > Jeff Dougherty > Intrepid Video TV/VCR > 263 S Front St > Steelton PA 17113 > fax...717-564-4952 > www.intrepid-video.com www.tech-repair.net > > ----- Original Message ----- > From: "Joe Tech2004" <[EMAIL PROTECTED]> > To: "ELECTRONICS PROFESSIONALS LIST" <[EMAIL PROTECTED]> > Sent: Saturday, April 03, 2004 6:53 PM > Subject: RE: [Techs] LeRoy's demise...was...: Fixed..NAP HD2717C101 27B800,no > video..(was vertical > problem) > > > I've never ever had to worry about any units hanging around and waiting > for custs approval or to pick up after repaired. Everything is known up > front within a week at most. Never have to worry about contacting cust > to pick up, it's either picked up within days after repair or given to > me the moment they decide they don't want the repair. "joe" > ================================= > [EMAIL PROTECTED] From: [EMAIL PROTECTED] > My customer's who get the coupons have already "proven" themselves by > leaving an estimate fee on another unit. These are the people we want to > come back and use our services. > As I said. I think it was a great idea! It's the best of both worlds. > It's not a completely free estimate but at the same time it has value to > the customer and shows them that we appreciate their business. > Heck Eugene, If I were a customer I wouldn't bring anything to you if > you behave towards your customers as you behave on these lists. > Mark Wentowski > Perry Hill Electronics > 3836 Harrison Rd. > Montgomery AL 36109 > phone: (334)279-5622 > fax: (334)273-9050 > [EMAIL PROTECTED] > ================================= > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] Behalf Of Eugene Spooner================================= > It is kinda like you say "Reasonable Expectations". The set > that gets past my door HAS got to have a deposit or it's no deal at all > and goes back out PDQ. > For me here and don't know what it is in your area ; it is a > "Legal" problem that when it is and legally got rid of it requires > either one of two things - Certified Mail for one and wait 6 months is > the other. So , if I am going to be bound by that - I WANT SOME LOOT for > it all. If I get rid of it wrongfully ; I may end up paying $100.00 ( > Law specifies minimum value is $100.00 regardless ) for it plus Court > Costs ( $55.00 ) and I am not about to do $155.00 on a set that won't > bring me over $50 profits after all is said and done. > Effectively for DV sets ; I charge a $20.00 estimate fee for > looking at it. I get $40.00 up front and if they do not come back for > the 'refund' of $20.00 ; I use it up to pay for the Certified mail and > disposal charges. Have started doing this as to kill Two Birds with one > stone. I use the same Certified Mail to give notice of storage charges > of $2.00 per day beginning the Day after the mailing of this Certified > Mail. This came about because of a Peer of mine had bitterly complained > about the Postal Service taking 3 MONTHS to deliver a certified mail on > a Wide Screen. If he had that 'storage charges' in the mailing ; would > have collected an additional $180.00 plus the repair bill of $330.00 on > a set that he can sell for $600-$700 easy enough. Then the Owner can > talk to the Postal Service about that.. Owner came by and ... > As for the "Free Estimate" ; guess I do that and it is while > the Customer is here and I advise him what it might cost and if he wants > more specifics or OK's the repair guesstimates ; I GET that deposit > before I take one screw out ! This is 'filtering' at the front to get > rid of cheapskates or they are 'not serious'. This has been the sorest > point with me followed by "Long Time" to pick up. NLA is next. > Best: Eugene > ================================= > Mark Wentowski wrote: > Hi Leroy and Jeff. I couldn't agree more. But in our market area and > because of our overhead we do charge estimate fees but recently we've > printed up some "free estimate" coupons. When a customer returns to pick > up an unrepaired unit we give them a coupon. It is transferable so they > can share it with their family or friends. So far it has worked out well > and people aren't as likely to think that they've been ripped off. I > thought it was a great idea. > Mark Wentowski > Perry Hill Electronics _______________________________________________ Tech Repair CD...order your just $49.00 plus shipping...One year of updates free. www.intrepid-video.com www.tech-repair.net Techs mailing list [EMAIL PROTECTED] http://intrepid-video.com/mailman/listinfo/techs_intrepid-video.com
