OK, the good news is that I got the replacement power brick I put in for on
Friday (I was worried he'd entered my address wrong), and Easyserv says that
they will replace my partly-degraded battery (different machines/service
calls).
The replacement power brick came with a different set of labels than I've
seen before on parts swaps, and I could use a bit of help on decoding them
so I know what to send back.
There is a 4x6 inch peel-and-stick sheet with instructions headed "IBM
Repair Identification Tag"; I assume this is what "RIDTAG REQUIRED 1234567"
(where 1234567 is my machine's serial number) refers to on the warranty
receipt/packing list. This RIDTAG sheet has a peel-out label with my
machine's type and serial number. It also has instructions, among wich is a
request to "copy the machine type and serial # to the RID tag for the
replacement CRU/FRU". It also says to "transfer the machine type and
serial # from the failing CRU/FRU to the RID tag for the replacement
CRU/FRU". So is this peel-out RID tag supposed to go on the power supply I
send back, or on the new one? (I suppose it couldn't hurt to put it on the
return.)
The 3rd instruction is to "record usage of this RID tag by entering RID tag
PN 1416996 on QSAR/PDT. This is a red part and usage has to be recorded to
provide a PER match." Here PN 1416996 is printed on the RID tag, so that
makes sense, but I don't know what QSAR, PDT, or PER mean. (The last could
be parts exchange/return?) And what is a "red part"?
Besides the packing list and the RID tag they include a UPS label and a 4th
item, a 6x2 inch piece of cardstock headed by the FRU and containing a
several barcodes and a variety of random numbers and acronyms none of which
is QSAR or PDT and no obvious places to record any data. I assume I can
ignore this?
So right now I *think* I'm supposed to peel off the serial # label and put
it on the failed brick, stick that (and the cardstock thing?) back in the
box, and ship that back...right?
I've never been confused by a ThinkPad service call before, unless one
counts the time they sent me a 5 pound heatsink.
Thanks for the help.
David
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