I know that feeling of overlooking what is staring you in face. An old saying "If it was a snake it would have bit me." comes to mind. It is little embarrassing at the time to have a customer ask what something is and it be what I have searching for awhile, but we have had these problems and it is not a problem. I actually like have customers interested in what going on.
Tnx for letting me know about the Trash Can problem that you had. I have never had that many message in the trash before. It probably probably just reach your disk limit set in Tb or cause by a corrupt trash file. Another thing you can do is have your junk mail auto deleted on a regular basis. Mine is set at 14 days just in case an important message ends up there by accident when filtered by the Spam filter. Eugene On Jul 15, 12:23 pm, Trudijane <[email protected]> wrote: > Eugene, > > I very much appreciate your taking the time to think this out for me and > I think I will check what you told me to do anyway, however, I do have a > computer consultant who I could not reach for awhile or my computer > wasn't functioning properly - I don't know, but she called and connected > to my computer and you know how something can be staring you right in > the face yet you go on to check preferences, settings, tools, and on & > on to troubleshoot? She noticed suddenly that I had about 12,000 items > in the trash in Thunderbird. So I deleted all of them. At first it > still didn't work, but after an hour or so, Thunderbird started to > receive my E-mails again. I'm reading yours from Thunderbird. We also > checked the box where it says automatically empty trash permanently when > exiting. I never realized that when you trash something, it just > remains there despite the large # right next to it. > > So, I guess it didn't have any more room to receive any new E-mails. > > Thank you SO much and I will check my settings as you instructed anyway. > > Trudi > > KE4AVB wrote: > > That is how I normally how received my email as I prefer to receive my > > in one place than having to go to multiple websites and logging into > > each one is very time consuming, especially since TB can do it > > automatically for me. I keep copies here and on the web server just in > > case I have a crash of my systems. I had four units all crash the same > > day in April losing everything except by backup copies of my system > > files. > > > I was on dial-up for years with limited hours and TB was and is the > > only way to use my time wisely when using these services. > > > Since you say that you normally check TB first, let's try checking > > your TB account settings first then, as it is the mostly source of > > your problem from your description of the problem. > > > On main window click on tools, then account settings. > > > Now on the account setting page left side scroll down and find your > > gmail account and select it. If it has a plus sign next to it click on > > the sign, it will change to a minus sign, and it open the sub menu for > > the account. > > > Now select your account server setting menu item. > > > First half of server settings you should not edit as these are setup > > by webmail when you initially setup your account. Note there two other > > ways of setting gmail account (Regular pop3 and IMAP) but I am > > assuming currently that you are using the webmail version. > > > Half down on the right side is the server settings for receiving mail. > > This is where you can have TB check new message at start-up, How often > > it re-checks for new messages and if you want message automatically > > downloaded when they are found. A check mark in the box beside by the > > item indicates that it check currently selected; otherwise, it is off. > > You click just on the appropriate box to change it settings. Click on > > OK when done. > > > Restart TB for the settings to take immediate effect. > > > If this was the problem you should be able to start receiving emails > > again. If not then you need TB to create a set logs for the gmail - > > webmail account for the webmail author to look at. > > > Eugene > > > On Jul 14, 7:16 pm, Trudi Neiverth <[email protected]> wrote: > > >> Eugene, > > >> This sounds logical and I'm not exactly computer illiterate, but I would > >> need to know step by step when in Thunderbird and/or Firefox what > >> corrections to make in order to begin receiving the same E-mails that I am > >> through my browser. > > >> Sometimes, I just double click Thunderbird as I have done for a year, and > >> all of my E-mails would just come up and I would work from there. The last > >> E-mail I noted was on 7/11 - when I switched to Firefox...google and signed > >> onto my Email account, I discovered that I had not read many new E-mails > >> since they did not show up on Thunderbird. > > >> I can still write from Thunderbird just fine, but now when I click on > >> Thunderbird, I get a blank screen, and have to click on "inbox" which I > >> never had to do before either. Working with gmail in firefox is fine but > >> I'd like to be able to continue to read incoming Emails when I click on > >> Thunderbird as well. > > >> I would need to know specific instructions like go to > >> Preferences....settings.....of whatever to remedy the situation. Thing is, > >> sometimes I involuntarily check for new E-mails in Thunderbird FIRST and > >> none have come in so I have to switch over to F/F to read them. > > >> It's probably a simple solution; I just don't want to change settings & > >> make it worse. > >> Any more thoughts. > > >> Thanks, > >> Trudi > > >> On Wed, Jul 14, 2010 at 2:48 PM, KE4AVB <[email protected]> wrote: > > >>> If you are viewing your email via Firefox before you trying to > >>> download, they are probably being marked as read on the server. If so > >>> you would need to re-mark them as "unread" in order for TB to download > >>> them. You will need to also check your Gmail server settings in TB and > >>> enable download new messages and get messages at start-up if these are > >>> not already enabled. > > >>> Hope this helps. > > >>> Eugene > > >>> On Jul 14, 1:44 am, Trudijane <[email protected]> wrote: > > >>>> I have always double clicked on my Thunderbird icon in order to write, > >>>> receive, etc. all my E-mails. In fact, I thought that was the only > >>>> way to look at my E-mails. > > >>>> Then something went wrong with my g-mail account and I temporarily > >>>> started another new account through Firefox (google) and saw that I > >>>> could access my mail either from Thunderbird OR from an entirely new > >>>> format which is nice but I'm used to just clicking Thunderbird. > > >>>> Suddenly, Thunderbird is not receiving any new mail, although my > >>>> google format (same account) is. > >>>> I can still write from Thunderbird using my E-mail address > >>>> ([email protected]) but have not received new ones since 7/11. > > >>>> Also, when I used to double click Thunderbird, all my E-mails would > >>>> just come up right away whereas now, a blank page comes up and I have > >>>> to click on "inbox" to see all my previous E-mails, which is minor, > >>>> but a change. > > >>>> What I want is what was occurring before. I was using all my E-mail > >>>> functions either from Thunderbird and more recently in the google > >>>> format. Why has my Thunderbird stopped receiving the identical E- > >>>> mails of the same account? > > >>>> Could someone give me step by step instructions (something in > >>>> Thunderbird or Firefox Preferences or Settings that would bring it > >>>> back as it was before? I did change some settings in my Firefox; > >>>> maybe I checked something wrong? I'm using Mac OS 10.4.11, Firefox as > >>>> my browser, Thunderbird for my E-mail functions and more recently my > >>>> gmail through Firefox because Thunderbird is no longer receiving mail.
