TonyM wrote:
>
> This is difficult when we look for something we do not understand because 
> until we do we are not competent enough to improve the documentation.
>

Yes. But its also because we don't provide easy access to supplementary 
documentation that does exist.

So I think you are wrong in the sense that every user should not have to 
become a detective to get off ground zero.
Just BE INFORMED where to look for help that ALREADY usually exists.
WHERE is that resource? 

Its the fact help exists already that constantly goes down the drain that 
irritates me most.

 TT

>

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