Once upon a time Jim Robertson shaped the electrons to say... > Where I was told that because it was working NOW, they couldn't grant me an > exchange unit. He also said it might be the cablecard, and then said that I > should EXPECT this once a month or so, because computers "always" freeze up > from time to time when their RAM gets confused or full (I'm not kidding, he > really said this). He said anyone who uses a consumer grade computer should > have to expect to reboot because of a freeze from time to time, perhaps once > a month or so!!!
That's Bullshit. I'd call back and try to get someone with a brain. > He also said that ALL TiVos will replay the setup "Intro to TiVo" videos > whenever reconnected to AC power that's been interrupted. News to me! BULLSHIT. I kept the videos on my S3, it does not do that. I had a TiVo HD for a while as a reviewer, it did not do that. It sounds like you got a tech who didn't have the slightest clue and was just trying to get rid of you. You might want to look for 'TiVoJerry' over at TiVoCommunity.com, he's in chanrge of customer service and I think he'd be interested in hearing about this, especially if you have the tech's name. -MZ -- megazone-at-megazone.org http://www.MegaZone.org/ Gweep, Geek, Human, me. http://www.GizmoLovers.com/ http://www.Eyrie-Productions.com/ -><- Hail Eris "A little nonsense now and then, is relished by the wisest men" 508-852-2171
