Alec Thomas kirjoitti: > I assume you have both checked out > http://trac-hacks.org/wiki/SimpleTicketPlugin ? > > It would be a good place to start. >
Nice plugin but not exactly what I'm looking for. A bit more complex solution that contains specialized fields for users and python code would then compose Trac ticket from it. Like in our current form (that is not Trac based), there is this "severity" selection, that contains 5 levels: "non critical - workaround exists", "non critical - no workaround", "critical - workaround exists", "critical - no workaround", "critical - destroys critical data/makes whole system unusable". First two are "relaxed" levels. User needs to only enter description of bug and that's it. Next two always require reproduction steps. Last one also additionally needs always loads of files to be uploaded on our system for investigation. So basically I want to make Trac ticket from all that data. As speaking of tickets in general, few months ago I needed to submit bug report to Oracle. It took whole freaking day to complete multipage submit form. I think report contained more than 20 fields to complete. some of fields required SQL scripts to be run in db and output results - that's really fun... Thanks for Trac. It keeps things simple. -- Jani Tiainen --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
