Jani, I think you and I are searching for similar functionality.
Any ideas where to find a developer to build such a system? On Sep 12, 12:01 am, Jani Tiainen <[EMAIL PROTECTED]> wrote: > Alec Thomas kirjoitti: > > > I assume you have both checked out > >http://trac-hacks.org/wiki/SimpleTicketPlugin? > > > It would be a good place to start. > > Nice plugin but not exactly what I'm looking for. A bit more complex > solution that contains specialized fields for users and python code > would then compose Trac ticket from it. > > Like in our current form (that is not Trac based), there is this > "severity" selection, that contains 5 levels: "non critical - workaround > exists", "non critical - no workaround", "critical - workaround exists", > "critical - no workaround", "critical - destroys critical data/makes > whole system unusable". > > First two are "relaxed" levels. User needs to only enter description of > bug and that's it. Next two always require reproduction steps. Last one > also additionally needs always loads of files to be uploaded on our > system for investigation. > > So basically I want to make Trac ticket from all that data. > > As speaking of tickets in general, few months ago I needed to submit bug > report to Oracle. It took whole freaking day to complete multipage > submit form. I think report contained more than 20 fields to complete. > some of fields required SQL scripts to be run in db and output results - > that's really fun... > > Thanks for Trac. It keeps things simple. > > -- > > Jani Tiainen --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Users" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-users?hl=en -~----------~----~----~----~------~----~------~--~---
