On Mar 4, 2009, at 9:59 AM, Lukasz Szybalski wrote:

>
> On Wed, Mar 4, 2009 at 2:33 AM, Noah Kantrowitz  
> <[email protected]> wrote:
>>
>>
>> On Mar 3, 2009, at 2:04 PM, Lukasz Szybalski wrote:
>>
>>>
>>> Hello,
>>> I'm looking into using trac (tracking tickets only) in a very  
>>> special
>>> way. I want to manage incoming pdfs, as a ticket. Each ticket would
>>> need to be processed by somebody.
>>>
>>> The process would be:
>>> 1. Receive a pdf (from any source)
>>> 2. requestor = caseid
>>> 3. assign to = some group of users, queue, or user
>>> 4. I would need some kind of field called (source = email, letter,
>>> middleman 1, middleman2,...)
>>>
>>> Everything else seems to be would follow normal "assign to", so the
>>> questions are:
>>>
>>> Install trac and then:
>>>
>>> 1. How can I automatically create a ticket ? (some python script  
>>> that
>>> says "if a file appears in the folder open a new ticket and assign  
>>> to
>>> xyz"
>>
>> trac.ticket.model.Ticket or XML-RPC.
>
> XML-rpc..I found a post that has a code to add a trac ticket but I
> couldn't find the documentation on "how to upload the attachment? "
> Where can I find api for xmlrpc and trac?

The API browser is built-in to the RPC plugin: http://trac-hacks.org/xmlrpc

>
>
> Also,
> Because the process will involve a lot of tickets with attachments is
> there a way to modify "view tickets" so that a user can view ticket 55
> and show a "next ticket" button that would take him to the next ticket
> in the report/category.
>
> 1. View my tickets
> 2. View first ticket in a list,
> 3. Click "next" to go to next ticket in my list.

Going out on a limb here, I would say to use the "Next ticket" link  
shown in the ctxtnav bar for every ticket.

--Noah

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