On Sunday, March 16, 2014 5:47:27 PM UTC-7, ONeal Freeman wrote:
>
>
>
> On Sunday, March 16, 2014 3:38:01 PM UTC-5, RjOllos wrote:
>>
>> On Sunday, March 16, 2014 12:47:16 PM UTC-7, ONeal Freeman wrote:
>>>
>>>
>>>
>>> On Saturday, March 15, 2014 6:19:52 PM UTC-5, RjOllos wrote:
>>>>
>>>> On Wednesday, March 12, 2014 8:10:31 AM UTC-7, ONeal Freeman wrote:
>>>>>
>>>>>
>>>>>
>>>>> On Wednesday, March 12, 2014 8:50:10 AM UTC-5, ONeal Freeman wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Wednesday, March 12, 2014 8:44:50 AM UTC-5, RjOllos wrote:
>>>>>>>
>>>>>>> On Wednesday, March 12, 2014 6:19:06 AM UTC-7, ONeal Freeman wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tuesday, March 11, 2014 8:31:19 PM UTC-5, RjOllos wrote:
>>>>>>>>>
>>>>>>>>> On Tuesday, March 11, 2014 6:20:33 PM UTC-7, ONeal Freeman wrote:
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> On Tuesday, March 11, 2014 8:10:34 PM UTC-5, RjOllos wrote:
>>>>>>>>>>>
>>>>>>>>>>> On Tuesday, March 11, 2014 5:55:29 PM UTC-7, ONeal Freeman wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Tuesday, March 11, 2014 7:51:32 PM UTC-5, RjOllos wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Tuesday, March 11, 2014 5:07:25 PM UTC-7, ONeal Freeman 
>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Tuesday, March 11, 2014 3:16:22 PM UTC-5, RjOllos wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 11:01:20 AM UTC-7, ONeal Freeman 
>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 11:54:43 AM UTC-5, RjOllos wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 9:21:29 AM UTC-7, ONeal Freeman 
>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 10:14:10 AM UTC-5, RjOllos 
>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 7:49:22 AM UTC-7, ONeal 
>>>>>>>>>>>>>>>>>>> Freeman wrote:
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 9:34:38 AM UTC-5, RjOllos 
>>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 7:25:48 AM UTC-7, ONeal 
>>>>>>>>>>>>>>>>>>>>> Freeman wrote:
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 9:03:49 AM UTC-5, RjOllos 
>>>>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 6:21:23 AM UTC-7, ONeal 
>>>>>>>>>>>>>>>>>>>>>>> Freeman wrote:
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> On Monday, March 10, 2014 5:40:27 PM UTC-5, 
>>>>>>>>>>>>>>>>>>>>>>>> hasienda wrote:
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> -----BEGIN PGP SIGNED MESSAGE----- 
>>>>>>>>>>>>>>>>>>>>>>>>> Hash: SHA1 
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> On 10.03.2014 23:01, ONeal Freeman wrote: 
>>>>>>>>>>>>>>>>>>>>>>>>> > On Monday, March 10, 2014 4:11:38 PM UTC-5, 
>>>>>>>>>>>>>>>>>>>>>>>>> hasienda wrote: 
>>>>>>>>>>>>>>>>>>>>>>>>> >> On 10.03.2014 21:51, RjOllos wrote: 
>>>>>>>>>>>>>>>>>>>>>>>>> >>> Perhaps we need to see take a look at the full 
>>>>>>>>>>>>>>>>>>>>>>>>> log file at DEBUG 
>>>>>>>>>>>>>>>>>>>>>>>>> >>> level, 
>>>>>>>>>>>>>>>>>>>>>>>>> >>> for a session that spans restarting the web 
>>>>>>>>>>>>>>>>>>>>>>>>> server to navigating 
>>>>>>>>>>>>>>>>>>>>>>>>> >>> to the 
>>>>>>>>>>>>>>>>>>>>>>>>> >>> /newticket page. 
>>>>>>>>>>>>>>>>>>>>>>>>> >> 
>>>>>>>>>>>>>>>>>>>>>>>>> >> Indeed this was/is what I've been thinking too, 
>>>>>>>>>>>>>>>>>>>>>>>>> more debut logging, 
>>>>>>>>>>>>>>>>>>>>>>>>> >> please. 
>>>>>>>>>>>>>>>>>>>>>>>>> > 
>>>>>>>>>>>>>>>>>>>>>>>>> > So let me see if I understand what you want me 
>>>>>>>>>>>>>>>>>>>>>>>>> to do with the debug log. 
>>>>>>>>>>>>>>>>>>>>>>>>> > Start trac and then restart the web server 
>>>>>>>>>>>>>>>>>>>>>>>>> (apache) without exiting 
>>>>>>>>>>>>>>>>>>>>>>>>> > trac. Refresh trac and navigate to newticket? 
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Just restart the server, that is providing dynamic 
>>>>>>>>>>>>>>>>>>>>>>>>> Trac content. 
>>>>>>>>>>>>>>>>>>>>>>>>> Capture the log from after restart up to the end 
>>>>>>>>>>>>>>>>>>>>>>>>> of the first request, 
>>>>>>>>>>>>>>>>>>>>>>>>> that shall target /newticket directly. It will 
>>>>>>>>>>>>>>>>>>>>>>>>> show a full Trac 
>>>>>>>>>>>>>>>>>>>>>>>>> environment reload and the request itself. A 
>>>>>>>>>>>>>>>>>>>>>>>>> browser refresh would only 
>>>>>>>>>>>>>>>>>>>>>>>>> lengthen the log without providing additional 
>>>>>>>>>>>>>>>>>>>>>>>>> information. 
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> Steffen Hoffmann 
>>>>>>>>>>>>>>>>>>>>>>>>> -----BEGIN PGP SIGNATURE----- 
>>>>>>>>>>>>>>>>>>>>>>>>> Version: GnuPG v1.4.12 (GNU/Linux) 
>>>>>>>>>>>>>>>>>>>>>>>>> Comment: Using GnuPG with Icedove - 
>>>>>>>>>>>>>>>>>>>>>>>>> http://www.enigmail.net/ 
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> iEYEARECAAYFAlMeP1gACgkQ31DJeiZFuHe00gCglbxpHY+CRYFvKPigeKUa2CQK
>>>>>>>>>>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>> eYQAoIzHEerdGdDSrxv4JfkZdVeOZ27b 
>>>>>>>>>>>>>>>>>>>>>>>>> =ogY/ 
>>>>>>>>>>>>>>>>>>>>>>>>> -----END PGP SIGNATURE----- 
>>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>> I have attached my trac.log
>>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>> I don't see anything obvious so far. Could you try 
>>>>>>>>>>>>>>>>>>>>>>> upgrading to TracTicketTemplatePlugin 0.9dev though? It 
>>>>>>>>>>>>>>>>>>>>>>> appears you are 
>>>>>>>>>>>>>>>>>>>>>>> still running 0.8.
>>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Now I am going to show your how much I don't know 
>>>>>>>>>>>>>>>>>>>>>> about trac. I tried using easy_install to download the 
>>>>>>>>>>>>>>>>>>>>>> template version and 
>>>>>>>>>>>>>>>>>>>>>> couldn't it. So I downloaded the source and created the 
>>>>>>>>>>>>>>>>>>>>>> egg. The source I 
>>>>>>>>>>>>>>>>>>>>>> downloaded and build was under 0.11.
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>> Please point me in the direction to get the latest. 
>>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> You can upgrade by executing:
>>>>>>>>>>>>>>>>>>>>> easy_install 
>>>>>>>>>>>>>>>>>>>>> http://trac-hacks.org/svn/tractickettemplateplugin/0.11/
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> and then restarting your webserver.
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>> When testing the latest version, it would be best to 
>>>>>>>>>>>>>>>>>>>>> clear your browser cache and do a hard-refresh of the 
>>>>>>>>>>>>>>>>>>>>> page (hold down SHIFT 
>>>>>>>>>>>>>>>>>>>>> while clicking the refresh button).
>>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>> Got an error trying to upgrade:    
>>>>>>>>>>>>>>>>>>>> File 
>>>>>>>>>>>>>>>>>>>> "c:\bitnami\trac-1.0.1-1\python\lib\setuptools-0.6c11-py2.7.egg\setuptools\command\egg_info.py",
>>>>>>>>>>>>>>>>>>>>  
>>>>>>>>>>>>>>>>>>>> line 233, in get_svn_revision
>>>>>>>>>>>>>>>>>>>> IndexError: list index out of range
>>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> That's a setuptools + SVN 1.7 issue which can be solved 
>>>>>>>>>>>>>>>>>>> by upgrading setuptools.
>>>>>>>>>>>>>>>>>>> http://trac-hacks.org/ticket/10778#comment:4
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> If you don't want to upgrade setuptools, then probably 
>>>>>>>>>>>>>>>>>>> the easiest way to proceed is:
>>>>>>>>>>>>>>>>>>>  1. Download an archive of the source: 
>>>>>>>>>>>>>>>>>>> http://trac-hacks.org/changeset/latest/tractickettemplateplugin?old_path=/&filename=tractickettemplateplugin&format=zip
>>>>>>>>>>>>>>>>>>>  2. Change to the 0.11 directory and run easy_install  
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Not sure if this will help but attached my about page 
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> It looks like you have the latest setuptools (3.1). Did 
>>>>>>>>>>>>>>>>> you upgrade just now?
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> I think that someone previously suggested the SVN 1.7 
>>>>>>>>>>>>>>>>> issues should have been fixed in setuptool 1.2:
>>>>>>>>>>>>>>>>> https://pypi.python.org/pypi/setuptools/3.1#id18
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Anyway, did you try installing per the steps suggested in 
>>>>>>>>>>>>>>>>> my previous message? 
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> After I download and installed templateplugin as per your 
>>>>>>>>>>>>>>>> instructions  I went back and also upgrade setup tools. 
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> What was the result? Any change in behavior? 
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Unfortunately no change. Console still shows timeout not 
>>>>>>>>>>>>>> defined. 
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Do you think it's possible that you have an older version of 
>>>>>>>>>>>>> Trac on your Python search path? It doesn't seem likely since the 
>>>>>>>>>>>>> proper 
>>>>>>>>>>>>> version of Trac is displayed on the about page, but we are 
>>>>>>>>>>>>> running out of 
>>>>>>>>>>>>> things to check.
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> My trac.pth does contain two lines:
>>>>>>>>>>>>
>>>>>>>>>>>> C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.0.1-py2.7.egg
>>>>>>>>>>>>
>>>>>>>>>>>> C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.1.2dev-py2.7.egg
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>  I think it would be worth trying to remove 
>>>>>>>>>>> "Trac-1.1.2dev-py2.7.egg" from trac.pth and delete the egg. Restart 
>>>>>>>>>>> the web 
>>>>>>>>>>> server before testing again.
>>>>>>>>>>>
>>>>>>>>>>> I removed the line but didn't find the egg. I searched the drive 
>>>>>>>>>> for the egg but didn't find it. 
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Have you tried doing a reinstall of Bitnami yet?
>>>>>>>>>
>>>>>>>>> Make sure to backup your Trac environment directory in case 
>>>>>>>>> something goes wrong in the process. 
>>>>>>>>>
>>>>>>>>> If the Trac environment resides outside of C:\BitNami, you could 
>>>>>>>>> just delete the BitNami directory after uninstalling, just to be sure.
>>>>>>>>>
>>>>>>>>
>>>>>>>> I have done exactly as you instructed above once all ready. Yes my 
>>>>>>>> trac env is outside the bitnami.
>>>>>>>>
>>>>>>>> Do you think I should try a manual install instead of using 
>>>>>>>> bitnami? 
>>>>>>>>
>>>>>>>
>>>>>>> Well, maybe hold off on the manual install a short while longer. Let 
>>>>>>> me do some testing with Bitnami. What OS are you running?
>>>>>>>
>>>>>>>  win 7
>>>>>>>
>>>>>>
>>>>> attached trac.wsgi 
>>>>>
>>>>
>>>>
>>>> Here is another thing to look for:
>>>>
>>>> Navigate to the wiki edit page, and then view the page source (right 
>>>> click and select "View page source", or CTRL + U in Chrome). Near the top 
>>>> of the page you should see a pair of <script> tags with 
>>>> auto_preview_timeout and form_token, like this:
>>>>
>>>>     <script type="text/javascript">
>>>>       var auto_preview_timeout=2.0;
>>>>       var form_token="1496253af684add6bfc35380";
>>>>     </script>
>>>>
>>>> Is auto_preview_timeout defined there? If not, could you just send 
>>>> along the page source for an entire page?
>>>>
>>>> Do you have any files in your environment's "templates" directory, 
>>>> other than "site.html.sample"?
>>>>
>>>
>>> I logged in and viewed the source of the wiki start page. It does not 
>>> contain any of the js references you mentioned.
>>>
>>> I do have other files in ,y templates folder. I have the layout.html 
>>> that calls the site.html. In the site.html I call a ComplianceWarning,html 
>>> that adds a small text and link to the top of our new ticket window. 
>>>
>>
>> Could you try temporarily moving those files out of the templates 
>> directory, restart the web server and make sure the custom text is not 
>> present, and then see if the auto preview problem is still present?
>>
>> I move all the files including site.html out of templates and the the 
> templateplugin worked.
>

Excellent! I was starting to think we'd never solve this. I assume that the 
auto preview works correctly now?

Normally we don't replace layout.html. Usually only site.html is added:
http://trac.edgewall.org/wiki/TracInterfaceCustomization#SiteAppearance

If you'd like to send me those files, I can try to figure out how you can 
use your custom templates without breaking the other functionality.
 

> Is it normal for it to ask if you want to replace the contents with those 
> from the template?
>

It's normal, but the behavior is not very good:
http://trac-hacks.org/ticket/4250
 

> Also the small create-delete template windows overlaying the ticket.
>

I think those will only be shown for a specific permission, such as 
TT_USER, so you may be able to change that behavior by adjusting the 
permissions.

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