On Wednesday, March 12, 2014 8:44:50 AM UTC-5, RjOllos wrote: > > On Wednesday, March 12, 2014 6:19:06 AM UTC-7, ONeal Freeman wrote: >> >> >> >> On Tuesday, March 11, 2014 8:31:19 PM UTC-5, RjOllos wrote: >>> >>> On Tuesday, March 11, 2014 6:20:33 PM UTC-7, ONeal Freeman wrote: >>>> >>>> >>>> >>>> On Tuesday, March 11, 2014 8:10:34 PM UTC-5, RjOllos wrote: >>>>> >>>>> On Tuesday, March 11, 2014 5:55:29 PM UTC-7, ONeal Freeman wrote: >>>>>> >>>>>> >>>>>> >>>>>> On Tuesday, March 11, 2014 7:51:32 PM UTC-5, RjOllos wrote: >>>>>>> >>>>>>> On Tuesday, March 11, 2014 5:07:25 PM UTC-7, ONeal Freeman wrote: >>>>>>>> >>>>>>>> >>>>>>>> >>>>>>>> On Tuesday, March 11, 2014 3:16:22 PM UTC-5, RjOllos wrote: >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On Tuesday, March 11, 2014 11:01:20 AM UTC-7, ONeal Freeman wrote: >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> >>>>>>>>>> On Tuesday, March 11, 2014 11:54:43 AM UTC-5, RjOllos wrote: >>>>>>>>>>> >>>>>>>>>>> On Tuesday, March 11, 2014 9:21:29 AM UTC-7, ONeal Freeman wrote: >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> On Tuesday, March 11, 2014 10:14:10 AM UTC-5, RjOllos wrote: >>>>>>>>>>>>> >>>>>>>>>>>>> On Tuesday, March 11, 2014 7:49:22 AM UTC-7, ONeal Freeman >>>>>>>>>>>>> wrote: >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> On Tuesday, March 11, 2014 9:34:38 AM UTC-5, RjOllos wrote: >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> On Tuesday, March 11, 2014 7:25:48 AM UTC-7, ONeal Freeman >>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 9:03:49 AM UTC-5, RjOllos wrote: >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> On Tuesday, March 11, 2014 6:21:23 AM UTC-7, ONeal Freeman >>>>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> On Monday, March 10, 2014 5:40:27 PM UTC-5, hasienda >>>>>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> -----BEGIN PGP SIGNED MESSAGE----- >>>>>>>>>>>>>>>>>>> Hash: SHA1 >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> On 10.03.2014 23:01, ONeal Freeman wrote: >>>>>>>>>>>>>>>>>>> > On Monday, March 10, 2014 4:11:38 PM UTC-5, hasienda >>>>>>>>>>>>>>>>>>> wrote: >>>>>>>>>>>>>>>>>>> >> On 10.03.2014 21:51, RjOllos wrote: >>>>>>>>>>>>>>>>>>> >>> Perhaps we need to see take a look at the full log >>>>>>>>>>>>>>>>>>> file at DEBUG >>>>>>>>>>>>>>>>>>> >>> level, >>>>>>>>>>>>>>>>>>> >>> for a session that spans restarting the web server >>>>>>>>>>>>>>>>>>> to navigating >>>>>>>>>>>>>>>>>>> >>> to the >>>>>>>>>>>>>>>>>>> >>> /newticket page. >>>>>>>>>>>>>>>>>>> >> >>>>>>>>>>>>>>>>>>> >> Indeed this was/is what I've been thinking too, more >>>>>>>>>>>>>>>>>>> debut logging, >>>>>>>>>>>>>>>>>>> >> please. >>>>>>>>>>>>>>>>>>> > >>>>>>>>>>>>>>>>>>> > So let me see if I understand what you want me to do >>>>>>>>>>>>>>>>>>> with the debug log. >>>>>>>>>>>>>>>>>>> > Start trac and then restart the web server (apache) >>>>>>>>>>>>>>>>>>> without exiting >>>>>>>>>>>>>>>>>>> > trac. Refresh trac and navigate to newticket? >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> Just restart the server, that is providing dynamic Trac >>>>>>>>>>>>>>>>>>> content. >>>>>>>>>>>>>>>>>>> Capture the log from after restart up to the end of the >>>>>>>>>>>>>>>>>>> first request, >>>>>>>>>>>>>>>>>>> that shall target /newticket directly. It will show a >>>>>>>>>>>>>>>>>>> full Trac >>>>>>>>>>>>>>>>>>> environment reload and the request itself. A browser >>>>>>>>>>>>>>>>>>> refresh would only >>>>>>>>>>>>>>>>>>> lengthen the log without providing additional >>>>>>>>>>>>>>>>>>> information. >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> Steffen Hoffmann >>>>>>>>>>>>>>>>>>> -----BEGIN PGP SIGNATURE----- >>>>>>>>>>>>>>>>>>> Version: GnuPG v1.4.12 (GNU/Linux) >>>>>>>>>>>>>>>>>>> Comment: Using GnuPG with Icedove - >>>>>>>>>>>>>>>>>>> http://www.enigmail.net/ >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> iEYEARECAAYFAlMeP1gACgkQ31DJeiZFuHe00gCglbxpHY+CRYFvKPigeKUa2CQK >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>>> eYQAoIzHEerdGdDSrxv4JfkZdVeOZ27b >>>>>>>>>>>>>>>>>>> =ogY/ >>>>>>>>>>>>>>>>>>> -----END PGP SIGNATURE----- >>>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>>> I have attached my trac.log >>>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>>> I don't see anything obvious so far. Could you try >>>>>>>>>>>>>>>>> upgrading to TracTicketTemplatePlugin 0.9dev though? It >>>>>>>>>>>>>>>>> appears you are >>>>>>>>>>>>>>>>> still running 0.8. >>>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Now I am going to show your how much I don't know about >>>>>>>>>>>>>>>> trac. I tried using easy_install to download the template >>>>>>>>>>>>>>>> version and >>>>>>>>>>>>>>>> couldn't it. So I downloaded the source and created the egg. >>>>>>>>>>>>>>>> The source I >>>>>>>>>>>>>>>> downloaded and build was under 0.11. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>>> Please point me in the direction to get the latest. >>>>>>>>>>>>>>>> >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> You can upgrade by executing: >>>>>>>>>>>>>>> easy_install >>>>>>>>>>>>>>> http://trac-hacks.org/svn/tractickettemplateplugin/0.11/ >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> and then restarting your webserver. >>>>>>>>>>>>>>> >>>>>>>>>>>>>>> When testing the latest version, it would be best to clear >>>>>>>>>>>>>>> your browser cache and do a hard-refresh of the page (hold down >>>>>>>>>>>>>>> SHIFT while >>>>>>>>>>>>>>> clicking the refresh button). >>>>>>>>>>>>>>> >>>>>>>>>>>>>> >>>>>>>>>>>>>> Got an error trying to upgrade: >>>>>>>>>>>>>> File >>>>>>>>>>>>>> "c:\bitnami\trac-1.0.1-1\python\lib\setuptools-0.6c11-py2.7.egg\setuptools\command\egg_info.py", >>>>>>>>>>>>>> >>>>>>>>>>>>>> line 233, in get_svn_revision >>>>>>>>>>>>>> IndexError: list index out of range >>>>>>>>>>>>>> >>>>>>>>>>>>> >>>>>>>>>>>>> That's a setuptools + SVN 1.7 issue which can be solved by >>>>>>>>>>>>> upgrading setuptools. >>>>>>>>>>>>> http://trac-hacks.org/ticket/10778#comment:4 >>>>>>>>>>>>> >>>>>>>>>>>>> If you don't want to upgrade setuptools, then probably the >>>>>>>>>>>>> easiest way to proceed is: >>>>>>>>>>>>> 1. Download an archive of the source: >>>>>>>>>>>>> http://trac-hacks.org/changeset/latest/tractickettemplateplugin?old_path=/&filename=tractickettemplateplugin&format=zip >>>>>>>>>>>>> 2. Change to the 0.11 directory and run easy_install >>>>>>>>>>>>> >>>>>>>>>>>> >>>>>>>>>>>> Not sure if this will help but attached my about page >>>>>>>>>>>> >>>>>>>>>>> >>>>>>>>>>> It looks like you have the latest setuptools (3.1). Did you >>>>>>>>>>> upgrade just now? >>>>>>>>>>> >>>>>>>>>>> I think that someone previously suggested the SVN 1.7 issues >>>>>>>>>>> should have been fixed in setuptool 1.2: >>>>>>>>>>> https://pypi.python.org/pypi/setuptools/3.1#id18 >>>>>>>>>>> >>>>>>>>>>> Anyway, did you try installing per the steps suggested in my >>>>>>>>>>> previous message? >>>>>>>>>>> >>>>>>>>>> >>>>>>>>>> After I download and installed templateplugin as per your >>>>>>>>>> instructions I went back and also upgrade setup tools. >>>>>>>>>> >>>>>>>>> >>>>>>>>> What was the result? Any change in behavior? >>>>>>>>> >>>>>>>> >>>>>>>> Unfortunately no change. Console still shows timeout not defined. >>>>>>>> >>>>>>> >>>>>>> Do you think it's possible that you have an older version of Trac on >>>>>>> your Python search path? It doesn't seem likely since the proper >>>>>>> version of >>>>>>> Trac is displayed on the about page, but we are running out of things >>>>>>> to >>>>>>> check. >>>>>>> >>>>>> >>>>>> My trac.pth does contain two lines: >>>>>> >>>>>> C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.0.1-py2.7.egg >>>>>> >>>>>> C:\\BitNami\\trac-1.0.1-1\\apps\\trac\\Lib\\site-packages\\Trac-1.1.2dev-py2.7.egg >>>>>> >>>>> >>>>> I think it would be worth trying to remove "Trac-1.1.2dev-py2.7.egg" >>>>> from trac.pth and delete the egg. Restart the web server before testing >>>>> again. >>>>> >>>>> I removed the line but didn't find the egg. I searched the drive for >>>> the egg but didn't find it. >>>> >>> >>> Have you tried doing a reinstall of Bitnami yet? >>> >>> Make sure to backup your Trac environment directory in case something >>> goes wrong in the process. >>> >>> If the Trac environment resides outside of C:\BitNami, you could just >>> delete the BitNami directory after uninstalling, just to be sure. >>> >> >> I have done exactly as you instructed above once all ready. Yes my trac >> env is outside the bitnami. >> >> Do you think I should try a manual install instead of using bitnami? >> > > Well, maybe hold off on the manual install a short while longer. Let me do > some testing with Bitnami. What OS are you running? > > win 7 >
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